How do you evaluate and manage vertigo (dizziness) on a video visit?

Medical Advisory BoardAll articles are reviewed for accuracy by our Medical Advisory Board
Educational purpose only • Exercise caution as content is pending human review
Article Review Status
Submitted
Under Review
Approved

Last updated: July 7, 2025View editorial policy

Personalize

Help us tailor your experience

Which best describes you? Your choice helps us use language that's most understandable for you.

From the Guidelines

Evaluating and managing vertigo during a video visit requires a systematic approach focusing on history, observation, and guided examination, prioritizing the identification of red flags and the differentiation between peripheral and central causes of vertigo, as outlined in the clinical practice guideline for Ménière's disease 1.

Key Components of Evaluation

  • Begin by asking the patient to describe their dizziness in detail, distinguishing between true vertigo (spinning sensation) versus lightheadedness or imbalance.
  • Inquire about onset, duration, triggers, associated symptoms like nausea, hearing changes, or neurological symptoms, and any recent illnesses or medications.
  • Observe the patient for nystagmus, facial asymmetry, or balance issues.
  • Guide them through modified Dix-Hallpike maneuvers if appropriate, having them sit on a bed with someone nearby for safety, as recommended in the clinical practice guideline for benign paroxysmal positional vertigo (BPPV) 1.

Management Strategies

  • For benign paroxysmal positional vertigo (BPPV), the most common cause, instruct patients on home Epley maneuvers with video guidance.
  • Prescribe symptomatic medications like meclizine 12.5-25mg every 4-6 hours as needed for acute symptoms, or diazepam 2-5mg for severe cases, limiting use to 2-3 days to prevent habituation.
  • For vestibular neuritis, consider a methylprednisolone taper starting at 24mg daily for 4 days, then tapering by 4mg every 2 days.
  • Schedule in-person follow-up for persistent symptoms, especially with red flags like sudden severe headache, speech changes, or focal weakness, as these may indicate a central cause of vertigo that requires further evaluation and management.

Safety Considerations

  • Advise patients to avoid driving while experiencing vertigo and to move slowly when changing positions to minimize the risk of falls and injuries.
  • Emphasize the importance of follow-up care to monitor symptoms and adjust treatment as needed, ensuring that patients receive timely and appropriate care for their vertigo.

From the FDA Drug Label

The FDA drug label does not answer the question.

From the Research

Evaluating Vertigo on a Video Visit

To evaluate vertigo on a video visit, several key factors must be considered:

  • A careful history is essential to establish whether the vertigo is acute, chronic, or recurrent 2
  • The patient's description of the timing and triggers of their symptoms can help guide the diagnosis 3, 4
  • Associated symptoms such as ear complaints, tinnitus, or hearing loss can indicate an otologic cause 2
  • The physical examination, although limited on a video visit, can still provide important clues, such as assessing for nystagmus or performing a virtual Dix-Hallpike maneuver 5, 3

Distinguishing Peripheral from Central Causes

It is crucial to determine whether the vertigo has a peripheral or central cause:

  • Peripheral causes are usually benign and can be treated with specific maneuvers or medications 3, 6
  • Central causes often require urgent treatment and may indicate a more serious condition such as a stroke or multiple sclerosis 5, 4
  • The HINTS (head-impulse, nystagmus, test of skew) examination can help distinguish peripheral from central etiologies, although this may be challenging on a video visit 3

Management and Treatment

Treatment of vertigo on a video visit depends on the underlying cause:

  • Benign paroxysmal positional vertigo (BPPV) can be treated with a canalith repositioning procedure, such as the Epley maneuver, which can be guided virtually 6
  • Meniere's disease can be managed with salt restriction and diuretics, and vestibular neuritis can be treated with vestibular suppressant medications and vestibular rehabilitation 3
  • It is essential to consider the limitations of a video visit and to refer patients to in-person care when necessary, especially if a central cause is suspected or if the patient's symptoms worsen 5, 4

References

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Research

Dizziness: Approach to Evaluation and Management.

American family physician, 2017

Research

A New Diagnostic Approach to the Adult Patient with Acute Dizziness.

The Journal of emergency medicine, 2018

Research

Initial evaluation of vertigo.

American family physician, 2006

Research

Benign paroxysmal positional vertigo: A practical approach for emergency physicians.

Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 2023

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

Have a follow-up question?

Our Medical A.I. is used by practicing medical doctors at top research institutions around the world. Ask any follow up question and get world-class guideline-backed answers instantly.