What are the steps to evaluate and manage a patient's presenting illness during an exam?

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Last updated: September 12, 2025View editorial policy

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Evaluation and Management of a Patient's Presenting Illness

The most effective approach to evaluate and manage a patient's presenting illness involves a structured assessment beginning with a detailed history of the chief complaint, followed by a targeted physical examination, appropriate diagnostic testing, and development of a management plan based on the findings.

History Taking

Chief Complaint and History of Present Illness

  • Document the onset, duration, and progression of symptoms 1
  • Record the index date (when the first symptom appeared) 1
  • Ask about associated symptoms that may indicate systemic involvement 1
  • Determine aggravating and alleviating factors
  • Note any previous episodes or treatments attempted

Past Medical History

  • Document previous or ongoing medical problems 1
  • Record all medications taken over the previous 2 months, including over-the-counter and complementary therapies 1
  • Note any previous history of allergies, including details of reaction types 1
  • Document relevant chronic disorders that may influence current presentation 1

Social and Family History

  • Ask about relevant epidemiological risk factors (travel, exposures, contacts with similar illness) 1
  • Document occupational factors that may contribute to illness 1
  • Note family history of similar conditions, especially for potentially hereditary disorders 1

Physical Examination

General Assessment

  • Record vital signs (temperature, pulse, respiratory rate, blood pressure, oxygen saturation) 1
  • Assess general appearance and level of distress 1
  • Document baseline body weight 1

Targeted Examination

  • Perform a systematic examination focused on the organ system(s) related to the presenting complaint 1
  • Document physical findings on appropriate body maps or diagrams 1
  • Compare bilateral structures when appropriate (e.g., extremities) 2
  • Assess for signs that may indicate specific diagnoses or differential diagnoses 1
  • Evaluate cognitive function when appropriate 1

Diagnostic Testing

Laboratory Investigations

  • Order targeted laboratory tests based on the differential diagnosis 1
  • Consider basic tests: complete blood count, inflammatory markers, metabolic panel 1
  • Order specialized tests only when indicated by history and physical findings 1

Imaging Studies

  • Select appropriate imaging based on the suspected diagnosis 1
  • Consider urgent imaging for potentially serious conditions 1
  • Avoid unnecessary imaging when history and physical examination are sufficient 1

Assessment and Management

Differential Diagnosis

  • Formulate a differential diagnosis based on history and physical examination findings 3
  • Consider common conditions that present with similar symptoms 1
  • Recognize that 76% of diagnoses are made from the medical history alone 3

Initial Management

  • Address immediate concerns (pain, distress, vital sign abnormalities) 1
  • Discontinue potential causative agents if identified 1
  • Establish appropriate monitoring based on severity of illness 1
  • Initiate treatment for the most likely diagnosis while awaiting confirmatory tests 1

Patient Communication

  • Explain findings and diagnostic impressions clearly to the patient 4
  • Address patient concerns and expectations to improve satisfaction 4
  • Provide clear instructions for follow-up and warning signs 1

Special Considerations

Psychiatric Presentations

  • Perform focused medical assessment to exclude medical etiology for psychiatric symptoms 1
  • Assess for cognitive disorders such as delirium or dementia 1
  • Evaluate for life-threatening manifestations requiring urgent intervention 1

Undifferentiated Symptoms

  • Recognize that patients without a specific diagnosis often report more illness worry and dissatisfaction 4
  • Provide thorough explanations even when a definitive diagnosis cannot be made 4
  • Schedule appropriate follow-up for evolving symptoms 4

Documentation

  • Record all findings systematically using appropriate terminology 1
  • Document the assessment and plan clearly 1
  • Include differential diagnoses considered and reasons for the chosen diagnosis 1, 3
  • Note patient education provided and follow-up plans 1

Remember that while the history leads to the final diagnosis in approximately 76% of cases, physical examination and laboratory investigations increase physician confidence in the correct diagnosis and help exclude certain diagnostic possibilities 3.

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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