Key Strategies for Managing Nurse Staffing and Workload in the Philippines
Establishing safe staffing levels with appropriate nurse-to-patient ratios based on clinical specialty expert input is the most critical strategy for managing nurse staffing and workload in the Philippines, particularly in geographically isolated and disadvantaged areas. 1, 2
Evidence-Based Staffing Models
Optimal Staffing Ratios
- Implement nurse-to-patient ratios that do not exceed 1:6 in critical care settings 1
- Utilize the Workload Indicators of Staffing Need (WISN) methodology from WHO to determine appropriate staffing requirements for different healthcare facilities 3, 4
- Consider patient acuity and complexity when determining staffing needs rather than using fixed ratios alone 5, 6
- Limit overtime to no more than 25% above full-time (1.25 FTE) except during acute short-term events 1
Workload Distribution
- Implement methods to decrease workload by eliminating nonessential tasks and excessive documentation 1
- Explore staffing models that utilize nonclinical staff to assist with specific tasks (vital signs, documentation, patient turning) to decrease workload burden for clinical staff 1
- Use electronic health record data to develop real-time and longitudinal reports that quantify hourly nurse staffing needs based on patient census and acuity 7
- Address maldistribution of healthcare workers, particularly in geographically isolated and disadvantaged areas (GIDAs) 3
Workforce Development and Retention
Education and Training
- Invest in nursing education to expand the pipeline of qualified professionals 2
- Incorporate paid training into employee schedules instead of adding it to normal shifts or days off 1
- Develop context-specific curricula tailored to rural nursing practice needs 2
- Offer nursing education in rural areas to prevent outmigration of potential nurses 2
Support Programs
- Implement loan repayment programs to attract and retain nurses 1, 2
- Develop family support programs and provide onsite childcare options 1
- Establish mental health resources that are easily accessible, voluntary, and free of stigma 1
- Target support for high-risk groups: less-experienced staff, those with direct patient contact, those without strong social support, and those with significant family responsibilities 1
Organizational Strategies
Leadership and Communication
- Include frontline nurses in organizational decision-making processes 1
- Establish effective vertical and horizontal lines of communication with leadership 1
- Promote autonomy and empowerment at the bedside by increasing nurse input into decision-making 1, 2
- Include broad representation of affected personnel in executive leadership 1
Work Environment
- Create a positive and supportive work atmosphere that promotes community 1
- Implement self-scheduling opportunities to mitigate burnout 1
- Ensure adequate rest periods and strict adherence to shift limits 1
- For 24/7 staffing models, recommend a minimum of 3 consecutive days of service with a maximum of 7 consecutive days 1
Philippines-Specific Considerations
Rural and GIDA Settings
- Strengthen interorganizational collaboration between Department of Health, Local Government Units (LGUs), and health facilities to improve service delineation and prevent duplication 3
- Consider context-specific challenges in GIDAs when determining staffing requirements 3
- Address temporary staffing from deployment programs, which may create unsustainable reliance 3
- Improve capacities of health facilities and LGUs to engage in evidence-based HRH planning 3
Pay Equity and Incentives
- Ensure pay equity between temporary/traveling and permanent staff 1
- Provide competitive salaries for positions requiring night, weekend, and holiday coverage to reduce attrition 1
Implementation Pitfalls to Avoid
- Relying solely on fixed nurse-to-patient ratios without considering patient acuity and complexity 5, 6
- Failing to account for local contextual factors when planning staffing in rural areas 3
- Overreliance on temporary staff augmentation programs rather than sustainable staffing solutions 3
- Neglecting mental health support for healthcare workers, which can lead to burnout and attrition 1
- Excluding frontline nurses from decision-making processes related to staffing and workload 1
By implementing these evidence-based strategies, healthcare facilities in the Philippines can better manage nurse staffing and workload, ultimately improving patient outcomes, staff satisfaction, and healthcare delivery efficiency.