Answering Surgeon's Questions: Guidelines for Effective Communication and Patient Care
Yes, I can answer surgeon's questions regarding surgical interventions and patient care with evidence-based recommendations that prioritize morbidity, mortality, and quality of life outcomes.
Surgeon's Role in Patient Communication and Informed Consent
Preoperative Patient Education
- Surgeons should directly participate in preoperative counseling and education of patients, as this establishes a strong physician-patient relationship and ensures patients understand the chronicity of their condition and need for potential long-term management 1
- Patient education should include information about diagnosis, significance of diagnostic findings, risks, benefits, alternatives to surgery, and expected outcomes 1
- Surgeons should ensure patients understand that surgery may be part of an overall care plan rather than a cure-all solution 1
Elements of Informed Consent
- The informed consent process should be documented, and patients should have opportunities to ask questions before surgery 1
- Discussion should include range of expected outcomes, potential residual issues, possible complications, and postoperative care plans 1
- Surgeons should discuss specific risks including potential loss of best-corrected visual acuity, side effects, complications, and changes in visual function not measured by standard testing (in ophthalmologic surgery) 1
Surgical Ethics and Professional Responsibilities
Surgeon's Ethical Obligations
- Surgeons have a fiduciary responsibility to act in the best interests of their patients, including when patients request interventions that may not be beneficial 2
- Surgeons should recognize when surgery would be nonbeneficial or potentially harmful and have ethical justification to decline such procedures 2
- The surgeon is responsible for ensuring the patient provides informed consent and understands the implications of the surgical intervention 1
Training and Supervision Responsibilities
- Surgeons in teaching institutions have a duty to teach students and trainees while ensuring patient care is not compromised 1
- When trainees are involved in operations, surgeons must decide if trainees are sufficiently experienced to operate independently, with direct supervision, or with assistance 1
- If patients ask about the experience of those performing their surgery, questions should always be answered truthfully 1
Multidisciplinary Approach to Surgical Care
Complex Cases and Consultation
- Complicated cases require a multidisciplinary approach due to their complexity 1
- For conditions like inflammatory bowel disease, management in the elective setting is well established, but emergency management requires additional consideration and often consultation 1
- Surgeons should engage with other specialists when appropriate to ensure optimal patient outcomes 1
Postoperative Care Planning
- Surgeons should formulate a postoperative care plan and inform patients of these arrangements, including setting of care and care provider 1
- Patients should be educated about their role in the postoperative recovery process 1
- Surgeons should assess potential barriers to postoperative care, including transportation, medication administration, and other challenges 1
Common Pitfalls in Surgical Practice
Underestimating Patient Information Needs
- Surgeons typically underestimate their patients' desire for extensive preoperative information 3
- Patients generally want more information about preoperative period, anesthesia, operation details, postoperative period, self-care, and general hospital information than surgeons anticipate 3
- Women demonstrate a significantly higher need for information than men, independent of patient age or complexity of operation 3
Avoiding Higher Risk Cases
- Publication of surgeon-specific outcomes may lead to "cherry-picking" cases and avoiding higher-risk but necessary surgeries 1
- This practice is not in patients' or trainees' interests as it denies patients appropriate surgery and reduces the complexity of case mix required for senior trainees 1
Failure to Recognize Non-Technical Skills
- Consultant surgeons value many generic skills more highly than technical skills, including clinical skills, teamwork, and interaction with patients and relatives 4
- The ideal surgical assistant demonstrates calm, confidence, competence, and courage beyond just technical ability 5
By following these guidelines, surgeons can provide optimal care while maintaining ethical standards and fulfilling their professional responsibilities to patients, trainees, and the healthcare system.