What is the initial management for a patient presenting with shoulder pain?

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Last updated: October 16, 2025View editorial policy

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Initial Management of Shoulder Pain

The initial management for a patient presenting with shoulder pain should begin with radiographic evaluation including at least three views: anteroposterior (AP) views in internal and external rotation, and an axillary or scapula-Y view to properly assess for potential fractures, dislocations, or other structural abnormalities. 1, 2

Clinical Assessment

  • Obtain a thorough clinical history focusing on the mechanism of injury, as shoulder pain can be categorized as traumatic (fractures, dislocations) or non-traumatic (rotator cuff disorders, inflammatory conditions) 2
  • Assess for red flags requiring urgent referral, including significant trauma, joint instability, or neurological symptoms 2
  • Determine if pain is sharp/burning (potentially radicular in origin) or dull/diffuse/aching (often tendinitis-related) 3
  • Evaluate range of motion and ability to perform daily activities to gauge functional impairment 4

Initial Imaging Approach

  • Standard radiography is the preferred initial diagnostic modality for acute shoulder pain 1
  • Radiographic shoulder studies should include:
    • Anteroposterior (AP) views with the humerus in neutral position and in internal or external rotation 1, 2
    • Axillary lateral view or scapular Y view (especially important if instability or dislocation is suspected) 1, 2
  • Radiographs should be performed upright when possible, as shoulder malalignment can be underrepresented on supine radiography 2
  • Failure to obtain axillary or scapula-Y views can lead to missed diagnoses of acromioclavicular and glenohumeral dislocations 2

Initial Treatment Categorization

  • Separate injuries into two categories based on imaging and clinical findings 1, 2:
    • Injuries requiring acute surgical management: unstable/displaced fractures, joint instability
    • Injuries appropriate for initial conservative management: most soft-tissue injuries

Conservative Management

  • For non-surgical conditions, initial treatment should include 3, 5:
    • Short course of rest and ice
    • Topical analgesics and nonsteroidal anti-inflammatory drugs (NSAIDs)
    • Directed and supervised physical therapy
    • Subacromial corticosteroid injections may be considered in appropriate cases

Surgical Referral Indications

  • Refer patients with the following conditions for surgical evaluation 1, 2:
    • Unstable or significantly displaced fractures
    • Joint instability
    • Traumatic massive rotator cuff tears (require expedited referral for optimal functional outcomes)
    • Failure to improve with appropriate conservative management

Special Considerations

  • Patient factors such as age, comorbidities, and expected activity level help determine the appropriate management strategy 1, 2
  • Most causes of shoulder pain can be adequately treated non-surgically with physiotherapy, anti-inflammatory medication, and local corticosteroid injections 4
  • Delaying treatment of traumatic massive rotator cuff tears may lead to suboptimal functional outcomes 2

References

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Guideline

Initial Evaluation and Management of Shoulder Pain

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

Research

Evaluation and treatment of shoulder pain.

The Medical clinics of North America, 2014

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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