Multidisciplinary Team (MDT) Approach to Addressing Poor Communication Between Physicians and Physical Therapists During Discharge Planning
The Multidisciplinary Team (MDT) approach requires implementing a formal interdisciplinary care plan for each patient that clearly outlines roles and responsibilities of all team members, including attending physicians and physical therapists, with designated discharge coordinators to facilitate communication between healthcare providers. 1
Key Elements of Effective MDT Communication
- Regular scheduled patient selection conferences attended by all MDT members provide a venue where patient-specific data can be formally presented and discussed, synthesizing expertise from each discipline into patient-specific recommendations 2
- Implementing standardized documentation templates that capture essential information from both physicians and physical therapists regarding functional status, mobility needs, and discharge recommendations improves communication 1
- Designating a discharge coordinator or case manager to facilitate communication between attending physicians, physical therapists, and other healthcare providers helps bridge communication gaps 1, 3
- Creating structured discharge communication tools ensures timely and effective transfer of relevant patient information between physicians and physical therapists 1
- Beginning discharge planning at admission with input from both physicians and physical therapists establishes early collaboration 1, 2
Structured MDT Discharge Planning Process
- Implementing team-based discharge planning rounds improves interdisciplinary relationships and communication, resulting in shorter length of stay, earlier discharge times, and lower 30-day readmissions 4
- Creating a standardized discharge checklist that includes input requirements from both physicians and physical therapists ensures comprehensive planning 1
- Conducting pre-discharge assessments that incorporate both medical and functional perspectives provides a holistic view of patient needs 1
- Developing clear protocols for handoff communication between inpatient and outpatient providers, including physical therapy needs, ensures continuity of care 1
- Establishing feedback mechanisms to continuously improve the discharge planning process allows for ongoing refinement 1
Common Communication Barriers and Solutions
Communication Barriers:
- Systems insufficiencies (e.g., medication reconciliation process, staffing challenges) 5
- Lack of understanding others' roles (e.g., unclear which provider should be completing discharge documentation) 5, 6
- Information-communication breakdowns (e.g., inaccurate information communicated to the primary medical team) 5
- Patient issues (e.g., patient preferences misaligned with recommendations) 5
- Poor collaboration processes (e.g., lack of structured interprofessional rounds) 5, 6
Solutions:
- Implement "bullet rounds," a condensed form of discharge rounds occurring daily between the multidisciplinary team to increase inter-team communication 6
- Utilize electronic transfer of care summaries to facilitate provider-provider and provider-patient communication 6
- Designate a discharge coordinator and/or liaison to clarify roles and responsibilities 6, 3
- Conduct weekly multidisciplinary discharge coordination team meetings to proactively raise and resolve patient-related discharge issues 3
- Provide interprofessional education and training on effective communication techniques 1
Implementation Strategies for MDT Approach
- Develop a multidisciplinary team structure that improves physician continuity with patients throughout their stay 4
- Ensure all team members (physicians, physical therapists, nurses, case managers, social workers) participate in discharge planning conferences 2
- Conduct regular debriefing sessions following difficult discharges to identify communication breakdowns and opportunities for improvement 1, 2
- Create a preprocedure briefing model where all team members discuss the intended procedure, specific tools needed, possible complications, and contingency plans 2
- Establish a private setting for MDT meetings to ensure focused discussion about patient care needs 2
Measuring Success of MDT Communication
- Monitor length of stay metrics before and after implementing MDT approaches 4, 3
- Track discharge before noon rates as an efficiency measure 4
- Evaluate 30-day readmission rates to assess discharge planning effectiveness 4, 3
- Survey healthcare team members regarding perceived improvements in communication and sense of support 3
- Assess patient and family satisfaction with discharge process 5
By implementing these MDT approaches, healthcare facilities can significantly improve communication between physicians and physical therapists during the discharge planning process, leading to better patient outcomes, reduced length of stay, and improved staff satisfaction.