Motivational Interviewing for Dental Patients
Motivational interviewing (MI) is a highly effective patient-centered communication technique that increases patients' intrinsic motivation and self-efficacy for engaging in oral health promoting behaviors through patient-centered yet directive communication techniques. 1
What is Motivational Interviewing?
- MI is a method of talking to patients about changing their behavior that emphasizes patient autonomy while providing guidance about potential mechanisms of change 1
- The goal is to increase intrinsic motivation for engaging in health-promoting behaviors rather than simply telling patients what to do 1
- MI relies on reflexive listening, strategic questions, affirmations of character strengths, and statements emphasizing patients' decision-making autonomy to elicit "change talk" 1
- The approach embodies an "MI spirit" - an empathetic, collaborative, and nonjudgmental demeanor that respects the patient's autonomy 1
Core Components of Motivational Interviewing in Dental Practice
- Engaging: Establishing rapport and a therapeutic relationship with the dental patient 2
- Focusing: Identifying specific oral health behaviors that need changing (e.g., brushing technique, flossing habits) 2
- Evoking: Drawing out the patient's own motivations for change rather than imposing the dental professional's reasons 2
- Planning: Collaboratively developing an action plan once the patient expresses readiness to change 2
MI Techniques for Dental Professionals
- Open-ended Questions: Ask questions that cannot be answered with a simple "yes" or "no" to explore the patient's thoughts about oral health behaviors 3
- Affirmations: Recognize and acknowledge the patient's strengths and efforts toward better oral health 4
- Reflective Listening: Demonstrate understanding by restating what the patient has said about their oral health challenges 3
- Summaries: Periodically recap the conversation to reinforce change talk and commitment to improved oral health behaviors 1
- OARS Approach: Use Open-ended questions, Affirmation, Reflections, and Summaries as a framework for patient conversations 1
Applications in Dental Practice
- MI can be used as a brief intervention for improving oral hygiene behaviors such as brushing and flossing 2
- Effective for addressing diet modifications to reduce caries risk 4
- Useful for smoking cessation counseling in dental settings 5
- Can help patients adhere to treatment recommendations and follow-up appointments 4
- Particularly valuable for patients with dental anxiety or resistance to treatment 2
Evidence of Effectiveness in Dental Settings
- Randomized controlled trials have demonstrated that interventions including MI have positive effects on oral health and health behavior 4
- MI has been associated with a reduction in the degree of severe caries among children in some populations 1
- Studies show that MI increases parent and caregiver knowledge about oral health, though results on caries reduction are mixed 1
- MI is more effective than traditional education approaches for changing oral health behaviors 2
Implementation in Dental Practice
- Brief MI interventions can be incorporated into regular dental appointments 2
- The approach is most effective when initiated at key moments, such as at the eruption of a child's first tooth 1
- Technology-delivered adaptations of MI (TAMIs) are being developed to increase accessibility while limiting costs 1
- MI training for dental professionals can be delivered through both traditional classroom settings and e-learning platforms 5
Training for Dental Professionals
- Dental students can effectively learn MI techniques through brief training programs (as little as three hours of instruction) 6
- Coaching and feedback sessions improve MI adherence and skill development 3
- E-learning programs have shown promise in teaching MI skills to dental students, with high acceptance rates 5
- Ongoing practice and feedback are essential for maintaining and improving MI skills 3
Common Pitfalls and How to Avoid Them
- Giving advice without permission: Instead, ask if the patient would like to hear your suggestions 2
- Confrontational approach: Avoid arguing or trying to convince patients; instead, roll with resistance 4
- Inadequate reflection: Ensure you're truly understanding the patient's perspective before moving forward 3
- Rushing to solutions: Allow patients to explore their ambivalence about change before planning 2
- Focusing only on problems: Balance discussion of problems with exploration of strengths and resources 4
MI represents a valuable addition to the dental professional's skillset, promoting patient autonomy while effectively guiding them toward improved oral health behaviors and outcomes 4, 2.