Managing End-of-Life Care: A Structured Approach
The best approach to managing end-of-life care centers on three core pillars: systematic symptom assessment and management, comprehensive advance care planning with skilled facilitators, and multidisciplinary team coordination—all while maintaining continuous communication with patients and families about goals of care. 1
Regular Symptom Assessment and Management
Clinicians must routinely and periodically screen all patients with serious illness for pain, dyspnea, and depression at every clinical encounter. 1, 2
Pain Management
- Start with NSAIDs and opioids as first-line agents, with morphine being the essential medication for quality end-of-life care requiring careful titration based on symptom severity. 2, 3
- For cancer patients with bone pain, particularly those with breast cancer or myeloma, add bisphosphonates as they demonstrate specific effectiveness for this indication. 2, 3
- Titrate opioid doses upward based on pain severity without arbitrary ceiling doses, monitoring for respiratory depression but recognizing that appropriate dosing rarely causes clinically significant respiratory compromise when properly managed. 3
Dyspnea Management
- Administer opioids for patients with severe, unrelieved dyspnea in cancer and cardiopulmonary disease—this is the primary intervention. 2, 3
- Provide oxygen therapy specifically for short-term relief of hypoxemia (not for non-hypoxemic dyspnea). 2, 3
- Use β-agonists specifically for dyspnea in chronic obstructive pulmonary disease. 2
Depression Management
- Initiate tricyclic antidepressants or selective serotonin reuptake inhibitors for pharmacologic management. 2, 3
- Simultaneously offer psychosocial interventions, particularly for cancer patients. 2, 3
- Reassess depression symptoms at each visit as part of routine care for patients with serious chronic diseases. 2
Advance Care Planning: The Critical Framework
Advance care planning must occur early for all patients with serious illness and include trained facilitators, key decision makers, and address care across all settings. 1, 3
Essential Elements to Address
The advance care planning discussion must specifically cover: 2, 3
- Identification of surrogate decision makers (proxy or agent)
- Resuscitation preferences (CPR status)
- Emergency treatment preferences
- Mechanical ventilation preferences
- Enteral/intravenous feeding and hydration decisions
- Specific issues related to the patient's clinical course and disease trajectory
Timing and Process
- Initiate these discussions early in the course of serious illness, not when death is imminent—delaying until end-of-life negatively impacts patient outcomes. 3
- Use extensive multicomponent interventions rather than limited interventions, as individuals are significantly more likely to complete advance directives with comprehensive approaches. 1
- Employ trained facilitators (including palliative care providers, social workers trained in care planning, or ethics teams) to conduct goal-oriented interviews. 1
- Document all advance care planning discussions in the patient's chart and complete hospital-specific forms with signatures from the patient or decision-maker and a healthcare team member. 1
Ensuring Continuity
A critical pitfall is that advance directives often fail to inform later care due to poor documentation or communication. 1
- Ensure advance directives are relevant and available across all venues where the patient may receive care. 1
- Use proven transport mechanisms like Physician Orders for Life-Sustaining Treatment (POLST) that convert patient-centered treatment goals into actionable medical orders transferable between venues. 1
- Reassess care plans when significant clinical changes occur, such as worsening health status or transitions between care settings. 1, 2, 3
Communication Strategy: The Foundation
Initiating and Conducting Discussions
Physicians must initiate end-of-life discussions—most patients and families expect this and want their physician to start the conversation. 4
The discussion should address: 1
- The patient's general condition and prognosis with clear, consistent information to help develop realistic expectations
- Goals of care, including the relative importance of quality of life compared with length of life
- Medical appropriateness of various therapies (feeding tubes, hydration, treatment of current illness, ICU admission, ventilation, CPR)
- The patient's values, wishes, and life priorities
- Spiritual, existential, and cultural issues through collaboration with pastoral care, professional translators, and cultural community representatives
Specific Approach for Catastrophic Events
For stroke patients or those with catastrophic illness: 1
- Approach patients and families early to participate in advance care planning
- Discuss the appropriateness of life-sustaining measures including mechanical ventilation and enteral/intravenous feeding
- Reassess all medications and recommend cessation of medications no longer necessary when goals shift to comfort measures only (antiplatelets, anticoagulants, statins, hypoglycemics)
- Provide ongoing oral care
Family Involvement
- Allow and encourage family members to be with the patient throughout the dying process. 2
- Conduct advance care planning discussions with participation of significant family members when the patient permits. 1
- Keep families informed about the patient's well-being, what to expect, and when death is imminent. 1, 2
- Provide supportive care including listening to concerns, attention to grief, and regular information updates. 2
Multidisciplinary Team Coordination
A multidisciplinary team approach involving nurses, social services, and specialists improves quality of life, functional status, and reduces hospital readmissions and costs. 1, 3
Team Composition and Roles
- Coordinate between primary physician and specialists with nurse case management. 1
- Involve palliative care specialists early—not just at end-of-life—as early consultation improves both quality and duration of life. 3
- Ensure the interprofessional team has appropriate communication skills and knowledge to address physical, spiritual, psychological, ethical, and social needs. 1
- When local expertise is limited, use telephone consultation with palliative medicine experts. 1
Service Coordination
- Implement continuity of care mechanisms and service coordination across all care settings. 1
- For patients at home at risk of catastrophic events, prepare sedating medications in advance with a clear plan for emergency administration. 2
- Consider inpatient care if family members feel unable to administer emergency medications. 2
Caregiver Support: An Essential Component
Routinely and periodically screen adult caregivers for practical and emotional needs while caring for a patient near the end of life. 1, 2
Provide: 2
- Supportive care including listening to concerns and attention to grief
- Regular information updates about the patient's condition
- Reassurance that other treatment methods have been sufficiently tried
- Opportunity to meet after the patient's death to express grief and discuss concerns
- Bereavement services extending up to one year after the patient's death 3
Evidence shows individualized multicomponent interventions are more beneficial than limited caregiver interventions. 1
Palliative Sedation for Refractory Symptoms
When symptoms remain refractory despite optimal management: 2
- Consider palliative sedation for refractory symptoms at the end of life
- Continue medications for symptom palliation unless ineffective or causing distressing side effects
- For respite sedation, administer the lowest effective dose of sedative agent
- Monitor routine physiological parameters
- Obtain consent or assent from the patient when possible, discussing aims, benefits, risks, and alternatives 1
- For terminally ill patients in severe distress without capacity, provision of comfort measures including palliative sedation should be considered standard practice 1
Medication Reassessment
When goals of care shift to comfort measures only: 1
- Reassess all medications
- Recommend cessation of medications no longer necessary (antiplatelets, anticoagulants, statins, hypoglycemics)
- Continue symptom-directed medications (opioids for pain/dyspnea, antidepressants, anxiolytics)
Common Pitfalls to Avoid
- Delaying palliative care consultation until end-of-life—this negatively impacts outcomes; palliative care can begin at diagnosis and be provided concurrently with curative treatments. 3
- Undertreating dyspnea due to concerns about respiratory depression from opioids—appropriate dosing rarely causes clinically significant respiratory compromise. 3
- Failing to complete advance care planning early—this leads to inadequate end-of-life care and treatment inconsistent with patient wishes. 3
- Not ensuring advance directives are available across care venues—studies show care is inconsistent with advance directives 25% of the time when not properly communicated. 1
- Focusing only on resuscitation status—discussions must address the broad array of concerns including fears about dying, prognosis understanding, and achieving end-of-life goals. 4