What type of communication is it when a healthcare provider calls another provider, gives a patient's chief complaint and brief history, and then says 'I think you should come see the patient'?

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Last updated: December 4, 2025View editorial policy

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SBAR Communication Framework

The communication described is "B. Recommendation" - specifically, the statement "I think you should come see the patient" represents the final component of the SBAR (Situation-Background-Assessment-Recommendation) communication framework, where the calling provider makes an explicit recommendation for action.

Understanding SBAR Structure

The scenario describes a structured handoff communication that follows the SBAR framework, which is widely used in healthcare to enhance patient safety and reduce communication errors 1:

  • Situation (S): Chief complaint - what is happening with the patient right now
  • Background (B): Brief history - relevant clinical context and past medical information
  • Assessment (A): The provider's clinical evaluation (implied in the "3 paragraphs" of information)
  • Recommendation (R): "I think you should come see the patient" - the explicit action requested

Why This is a Recommendation

The phrase "I think you should come see the patient" is the recommendation component because it explicitly states what action the calling provider believes should be taken 1. This represents the culmination of the SBAR communication where the sender:

  • Makes their clinical judgment clear
  • Requests a specific action from the receiving provider
  • Closes the loop on the communication exchange

The SBAR protocol requires that communication end with a clear recommendation to improve patient safety and ensure effective handoffs between providers 1.

Clinical Context

While the vignette describes multiple components (chief complaint = Situation, brief history = Background, extensive information = Assessment), the question specifically asks about the final statement "I think you should come see the patient," which is unequivocally the Recommendation component 1.

Effective interprofessional team communication requires that recommendations be transparent, timely, and include clear problem-solving elements 2. The calling provider fulfilled this by explicitly stating what they believe should happen next.

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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