Consult the Hospital Ethics Committee
The appropriate action is to consult the hospital ethics committee (Option B), as this situation represents a serious HIPAA violation requiring institutional investigation, regardless of whether the intern believes the image shows no identification. 1, 2
Why the Intern's Justification is Invalid
The intern's claim that the image "shows no identification" does not protect against HIPAA violations because:
- Date of service, specific institution, practitioner, or limited geographic information can constitute protected health information (PHI) violations, even without obvious patient identifiers 1, 2
- The combination of timing (posting from the operating room), location (specific hospital), and unique clinical features can allow patient identification through contextual clues 1, 2
- Once posted online, content is permanent and irrevocable, with no control over dissemination to unintended audiences 1
Required Immediate Actions
While consulting the ethics committee is the primary institutional response, several immediate steps must occur:
- The post must be deleted immediately 1, 2
- When patients or family members request post withdrawal (as occurred here), their wishes must be respected and the post removed 1, 2
- The hospital's risk management and ethics committee should assess potential HIPAA violations and determine appropriate disciplinary measures 2
Why Simple Apology and Deletion is Insufficient (Option C)
While deletion and apology are necessary components, they alone are inadequate because:
- State Medical Boards have taken disciplinary actions for physician violations of online professionalism in 56% of US State Medical Boards 1, 2
- 14% of UK General Medical Council investigations regarding social media usage resulted in suspended or restricted registrations 1, 2
- The majority of HIPAA violations stem from employees mishandling protected health information through inappropriate social sharing 1
- Potential consequences include fines, litigation, medical license restriction, suspension, or revocation 1, 2
Why "Doing Nothing" is Unacceptable (Option A)
The intern's belief that no identification was shown is medically and legally incorrect:
- Even de-identified content can potentially be traced back to specific patients if it contains sufficiently unique identifiers 1
- Institutions may use inappropriate social media posts as a basis for disciplining or terminating employed physicians 1
- Reckless social media usage can blur professional boundaries and lead to fines, litigation, and imprisonment 1
The Role of Informed Consent
This case highlights a critical missing element:
- Informed consent and HIPAA authorization must be obtained from patients BEFORE posting any case-specific information, images, or video on social media 1, 2
- Patients must explicitly consent to each specific use, including medical record, teaching, publication, and social media 2, 3
- The photographer must discuss all intended uses with the patient, especially electronic publications that reach wider audiences 2, 3
Common Pitfalls in This Scenario
- Assuming that absence of obvious identifiers (face, name) means HIPAA compliance - contextual information can still identify patients 1, 2
- Believing that educational intent justifies posting without consent - consent is required regardless of educational value 1, 2
- Thinking that deletion alone resolves the violation - institutional reporting and investigation are mandatory 2
- Failing to recognize that the family's discovery represents a breach of trust requiring formal institutional response 1, 2