When to Refer Patients with Sore Eyes to Ophthalmology
Refer immediately (within 24 hours) if the patient has any vision-threatening red flags: visual loss, moderate-to-severe pain, corneal involvement, severe purulent discharge, or photophobia. 1, 2
Immediate/Emergency Referral (Within 24 Hours)
Refer urgently to ophthalmology or the emergency department if any of the following are present:
- Visual loss or significant blurred vision - indicates potential corneal damage, uveitis, or other sight-threatening pathology 3, 1, 4
- Moderate or severe eye pain - suggests keratitis, uveitis, acute angle-closure glaucoma, or corneal ulceration 3, 1
- Corneal involvement - identified by fluorescein staining showing epithelial defects or corneal infiltration/ulceration 3, 1, 2
- Severe purulent discharge - particularly concerning for gonococcal conjunctivitis requiring systemic antibiotics 1, 2
- Photophobia with redness - indicates potential corneal or intraocular inflammation beyond simple conjunctivitis 1, 4
- Conjunctival scarring - suggests severe or chronic disease requiring specialist management 1, 2
- History of herpes simplex virus (HSV) eye disease - increases risk of recurrence and serious complications 1, 2
- Immunocompromised state - increases risk of atypical or severe infections 1, 2
Urgent Referral (Within 4 Weeks)
For adults with mild-to-moderate symptoms who fail initial treatment with lubricants and lid hygiene, refer within 4 weeks. 3
Specific scenarios requiring urgent (but not emergency) referral include:
- Lack of response to therapy after 3-4 days - particularly for bacterial conjunctivitis or blepharitis 3, 1, 2
- Recurrent episodes - suggests underlying chronic condition requiring specialist evaluation 3, 1, 2
- Severe dry eye unresponsive to treatment - particularly when systemic disease is suspected 3
- Orbital involvement - eyelid swelling with pain, restricted eye movement, or proptosis 3, 4
Special Population Considerations
Children and Young People (7-17 years)
- Severe symptoms require emergency assessment within 24 hours 3
- Mild-to-moderate symptoms unresponsive to lubricants or antihistamines require standard referral 3
- Children under 7 years should be discussed with ophthalmology for severity grading 3
- Pediatric patients should generally be referred sooner than adults 3
Patients on Dupilumab
For patients with atopic dermatitis on dupilumab therapy who develop ocular symptoms:
- Severe cases: refer for assessment within 24 hours or within 4 weeks based on clinical judgment 3
- Mild-to-moderate cases: refer within 4 weeks 3
- Any patient started on tacrolimus ointment to lid margins requires ophthalmology assessment within 4 weeks 3
Critical Pitfalls to Avoid
Do not initiate topical corticosteroids before ophthalmology evaluation if red flags are present - steroids can worsen infectious keratitis, prolong adenoviral infections, and mask HSV infections. 1, 2, 4
Always measure visual acuity - reduced visual acuity is an important diagnostic sign that is frequently missed in primary care, yet was present in eight of 15 seriously misdiagnosed cases in one study. 5
Consider child abuse - sexually transmitted conjunctivitis in children mandates consideration of abuse and appropriate reporting. 1
Conditions Safe to Manage Without Immediate Referral
You can manage the following in primary care with routine follow-up:
- Mild bacterial conjunctivitis - can resolve spontaneously; if treating, reassess in 3-4 days 1, 2
- Viral conjunctivitis without red flags - supportive care with artificial tears and cold compresses 1, 2
- Allergic conjunctivitis - topical antihistamines with mast cell stabilizers, cold compresses 1, 2
- Mild blepharitis - lid hygiene and warm compresses 3
- Mild dry eye - preservative-free lubricants 3
However, advise these patients to return immediately if symptoms worsen or if they develop any red flag features. 3