Approach to Initial Visit for Uninsured Patients
For patients without insurance coverage, bill using the appropriate preventive medicine CPT code (99385 for ages 18-39,99386 for ages 40-64, or 99387 for ages 65+) and structure the visit to maximize value by addressing multiple preventive needs in a single encounter, while being transparent about all costs upfront. 1
Immediate Financial Transparency
- Discuss all anticipated costs before the visit begins, including the preventive visit fee, any laboratory tests, immunizations, and potential follow-up needs 2
- Provide a written estimate of charges for the preventive visit and any additional services that may be needed 2
- Explain that without insurance negotiation, the patient will be charged your standard fee schedule rather than discounted contracted rates 2
Optimize the Single Visit Approach
- Schedule 30-40 minutes for the initial preventive visit to allow comprehensive assessment without requiring multiple return visits that increase out-of-pocket costs 2, 3
- Use the -25 modifier to bill for both the preventive visit and any significant acute or chronic problems identified during the same encounter, avoiding the need for a separate follow-up visit 2, 1, 3
- Order all age-appropriate screening tests during this initial visit (lipid panel, diabetes screening, cancer screenings) to consolidate laboratory costs 1
- Administer all due immunizations during the visit and bill separately using vaccine administration codes (90460-90461) and vaccine product codes 1, 4, 3
Prioritize High-Value Preventive Services
- Focus on USPSTF Grade A and B recommendations that provide the greatest mortality and morbidity benefit for the patient's age and risk factors 1
- Emphasize lifestyle interventions that require no ongoing costs: sodium restriction to <1500 mg/day, dietary potassium increase to 3500-5000 mg/day, weight loss of at least 1 kg if overweight, 90-150 minutes/week of aerobic activity, alcohol moderation, and DASH diet 2
- Screen for depression using validated tools, as this has significant quality of life implications and can be addressed with counseling rather than requiring expensive medications 5
- Assess for modifiable cardiovascular risk factors (smoking, hypertension, diabetes) that can be managed with low-cost generic medications if needed 2
Address Barriers to Care Systematically
- Screen for social determinants of health including food insecurity, housing instability, and transportation barriers that may affect the patient's ability to follow through with recommendations 2
- Identify community resources for low-cost or free services: federally qualified health centers, free clinics, medication assistance programs, and public health department services 2
- Provide written action plans with specific, achievable goals rather than general advice, as this improves patient activation and self-management capabilities 5
- Discuss medication costs explicitly and prescribe generic medications when pharmacotherapy is necessary 2
Documentation Requirements
- Document comprehensive age-appropriate history including family history, social history (tobacco, alcohol, drug use), sexual history, occupational exposures, and review of systems 1, 3
- Perform and document comprehensive physical examination including vital signs, BMI calculation, and age-appropriate examination elements 1, 3
- Record all counseling provided on risk factor reduction, including specific behavioral interventions discussed 1, 3
- Document immunization status review and any vaccines administered or declined 1, 4, 3
- Note any screening tests ordered with clear indication for each test 1
Common Pitfalls to Avoid
- Do not use standard office visit codes (99201-99205) for wellness visits, as this misrepresents the service provided 1, 3
- Avoid ordering screening tests that lack strong evidence of benefit, as each test adds cost without improving outcomes 2
- Do not schedule multiple follow-up visits for issues that could be addressed in the initial encounter using the -25 modifier 2, 3
- Avoid prescribing brand-name medications when generic alternatives exist, as cost is a critical barrier for uninsured patients 2
Special Considerations by Age Group
- For patients 18-39 years (CPT 99385): Emphasize behavioral health screening, reproductive health counseling, and injury prevention, as these have the greatest impact on morbidity and mortality in this age group 3
- For patients 40-64 years (CPT 99386): Focus on cardiovascular risk assessment, cancer screening (mammography, colonoscopy, cervical cancer screening), and diabetes screening 1
- For patients 65+ years: Address polypharmacy, fall risk, cognitive screening, and advance care planning, while being cautious about aggressive treatment targets that may not improve quality of life 2
Follow-Up Planning
- Schedule follow-up visits every 3-6 months for patients with elevated blood pressure or prediabetes who are attempting lifestyle modification 2
- For patients initiating medication therapy, plan monthly follow-up until conditions are controlled, then extend to longer intervals 2
- Provide clear instructions on when to seek urgent care versus when issues can wait for scheduled follow-up 2