Face-to-Face Non-Certifying Hospice Criteria
The face-to-face (F2F) encounter is required by CMS for patients entering their third certification period (after 180 days in hospice) to verify continued hospice eligibility, and must be performed by a hospice physician or nurse practitioner to document that the patient remains terminally ill with a prognosis of 6 months or less if the disease runs its normal course. 1
When F2F Encounters Are Required
- F2F assessments are mandatory when patients reach their third benefit period (180 days after initial hospice enrollment), not at initial certification or first recertification 1
- The encounter must occur before the hospice medical director can recertify continued eligibility 1
- This regulation was implemented January 1,2011, to address concerns about patients with extended hospice stays 1
Who Performs the F2F Encounter
- Must be conducted by either a hospice physician or a nurse practitioner employed by or under contract with the hospice 1
- The hospice medical director then uses this assessment to recertify eligibility 2
- Both the treating physician and hospice medical director must jointly certify that the patient's prognosis remains terminal 3
Documentation Requirements for F2F Recertification
Subjective Clinical Findings
Document progressive functional decline and symptom burden that demonstrates continued terminal trajectory:
- Disabling symptoms at rest (such as dyspnea, pain, or fatigue) that significantly limit activity and respond poorly to treatment 3, 4
- Inability to perform activities of daily living due to disease progression 3
- Progressive dependence in most activities of daily living with physical and mental decline 5
- Anxiety, depression, or other distressing symptoms associated with terminal illness 3
- Patient/family understanding of terminal prognosis and goals of care 3
Objective Clinical Findings
Document measurable evidence of disease progression:
- Frequent hospitalizations or emergency visits for disease decompensation despite optimal treatment 5, 3
- Unintentional progressive weight loss or cardiac cachexia 5, 4
- New complications such as right heart failure, infections, sepsis, or altered mental status 5, 4
- Disease-specific markers (e.g., hypoxemia/hypercapnia for pulmonary disease, severe refractory symptoms despite optimal therapy) 3, 4
- Electrolyte imbalances or other metabolic derangements 5
Assessment and Plan Documentation
- Explicitly state that the patient continues to meet terminal prognosis criteria despite known limitations of prognostic tools 3
- Compare current status with previous assessments showing worsening symptoms, functional status, or new complications 3
- Document the ongoing symptom management plan prioritizing quality of life over curative treatment 3
- Confirm patient agreement that hospice care will continue to be used to treat their terminal illness 3
- Note that patients do not require a DNR order to remain in hospice 2, 3
Patient Populations Most Likely to Require F2F
Patients with dementia/debility are 3.35 times more likely to require F2F recertification compared to cancer patients (OR=3.35, p<0.001), as they frequently survive beyond 6 months in hospice 1. Key characteristics include:
- Primary diagnosis of dementia or debility rather than cancer 1
- Presence of serious comorbidities (OR=2.84, p<0.001) 1
- Older age 1
- Admission from facility care settings rather than home 1
Critical Pitfalls to Avoid
The 6-month prognosis requirement creates significant access barriers because current prognostic criteria for non-cancer illnesses have poor accuracy:
- For advanced lung disease, 53-70% of patients meeting Medicare hospice criteria survive longer than 6 months 4
- The BODE index provides prognostic information for COPD but has not been validated for determining 6-month mortality 2
- Broad inclusion criteria identify patients with 70% surviving beyond 6 months; even narrow criteria have 53% surviving beyond 6 months 6
Common misconceptions that delay appropriate care:
- Many physicians incorrectly believe hospice is only for the last hours to days of life, when earlier referral improves outcomes 2
- Prognostic uncertainty serves as a barrier to timely referral, with physicians reluctant to discuss hospice due to lack of communication skills 2
- Physicians are often unaware of hospice eligibility criteria for non-cancer patients 2
- Fear of financial and legal repercussions from CMS audits causes hesitancy to certify patients unless clearly dying 7
Key clinical realities:
- Patients can be withdrawn from hospice if their condition unexpectedly improves 2
- The physician certifying hospice eligibility does not guarantee death within 6 months 2
- Hospice care itself may improve prognosis, creating a paradox where effective symptom management extends survival 7
- Only 12-15% of Medicare beneficiaries' days during the last year of life are spent in hospice, reflecting systematic underutilization 7
Disease-Specific Considerations
For pulmonary disease patients requiring F2F:
- Severe chronic lung disease with disabling dyspnea at rest 4
- Hypoxemia at rest on ambient air or hypercapnia 4
- Two or more exacerbations per year despite adequate treatment 3
- Right heart failure secondary to pulmonary disease 4
For heart failure patients requiring F2F:
- Severe HF symptoms with poor quality of life despite optimal pharmacological and non-pharmacological therapies 5
- Frequent admissions for decompensation despite optimal treatment 5
- Heart transplantation and mechanical circulatory support ruled out 5
- Progressive functional decline and dependence in most activities of daily living 5