What are the key considerations for evaluating a patient's eligibility for hospice care under F2F (Face-to-Face) non-certifying criteria, particularly in terms of their terminal illness prognosis, symptoms, and quality of life?

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Last updated: January 19, 2026View editorial policy

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Face-to-Face Non-Certifying Hospice Criteria

The face-to-face (F2F) encounter is required by CMS for patients entering their third certification period (after 180 days in hospice) to verify continued hospice eligibility, and must be performed by a hospice physician or nurse practitioner to document that the patient remains terminally ill with a prognosis of 6 months or less if the disease runs its normal course. 1

When F2F Encounters Are Required

  • F2F assessments are mandatory when patients reach their third benefit period (180 days after initial hospice enrollment), not at initial certification or first recertification 1
  • The encounter must occur before the hospice medical director can recertify continued eligibility 1
  • This regulation was implemented January 1,2011, to address concerns about patients with extended hospice stays 1

Who Performs the F2F Encounter

  • Must be conducted by either a hospice physician or a nurse practitioner employed by or under contract with the hospice 1
  • The hospice medical director then uses this assessment to recertify eligibility 2
  • Both the treating physician and hospice medical director must jointly certify that the patient's prognosis remains terminal 3

Documentation Requirements for F2F Recertification

Subjective Clinical Findings

Document progressive functional decline and symptom burden that demonstrates continued terminal trajectory:

  • Disabling symptoms at rest (such as dyspnea, pain, or fatigue) that significantly limit activity and respond poorly to treatment 3, 4
  • Inability to perform activities of daily living due to disease progression 3
  • Progressive dependence in most activities of daily living with physical and mental decline 5
  • Anxiety, depression, or other distressing symptoms associated with terminal illness 3
  • Patient/family understanding of terminal prognosis and goals of care 3

Objective Clinical Findings

Document measurable evidence of disease progression:

  • Frequent hospitalizations or emergency visits for disease decompensation despite optimal treatment 5, 3
  • Unintentional progressive weight loss or cardiac cachexia 5, 4
  • New complications such as right heart failure, infections, sepsis, or altered mental status 5, 4
  • Disease-specific markers (e.g., hypoxemia/hypercapnia for pulmonary disease, severe refractory symptoms despite optimal therapy) 3, 4
  • Electrolyte imbalances or other metabolic derangements 5

Assessment and Plan Documentation

  • Explicitly state that the patient continues to meet terminal prognosis criteria despite known limitations of prognostic tools 3
  • Compare current status with previous assessments showing worsening symptoms, functional status, or new complications 3
  • Document the ongoing symptom management plan prioritizing quality of life over curative treatment 3
  • Confirm patient agreement that hospice care will continue to be used to treat their terminal illness 3
  • Note that patients do not require a DNR order to remain in hospice 2, 3

Patient Populations Most Likely to Require F2F

Patients with dementia/debility are 3.35 times more likely to require F2F recertification compared to cancer patients (OR=3.35, p<0.001), as they frequently survive beyond 6 months in hospice 1. Key characteristics include:

  • Primary diagnosis of dementia or debility rather than cancer 1
  • Presence of serious comorbidities (OR=2.84, p<0.001) 1
  • Older age 1
  • Admission from facility care settings rather than home 1

Critical Pitfalls to Avoid

The 6-month prognosis requirement creates significant access barriers because current prognostic criteria for non-cancer illnesses have poor accuracy:

  • For advanced lung disease, 53-70% of patients meeting Medicare hospice criteria survive longer than 6 months 4
  • The BODE index provides prognostic information for COPD but has not been validated for determining 6-month mortality 2
  • Broad inclusion criteria identify patients with 70% surviving beyond 6 months; even narrow criteria have 53% surviving beyond 6 months 6

Common misconceptions that delay appropriate care:

  • Many physicians incorrectly believe hospice is only for the last hours to days of life, when earlier referral improves outcomes 2
  • Prognostic uncertainty serves as a barrier to timely referral, with physicians reluctant to discuss hospice due to lack of communication skills 2
  • Physicians are often unaware of hospice eligibility criteria for non-cancer patients 2
  • Fear of financial and legal repercussions from CMS audits causes hesitancy to certify patients unless clearly dying 7

Key clinical realities:

  • Patients can be withdrawn from hospice if their condition unexpectedly improves 2
  • The physician certifying hospice eligibility does not guarantee death within 6 months 2
  • Hospice care itself may improve prognosis, creating a paradox where effective symptom management extends survival 7
  • Only 12-15% of Medicare beneficiaries' days during the last year of life are spent in hospice, reflecting systematic underutilization 7

Disease-Specific Considerations

For pulmonary disease patients requiring F2F:

  • Severe chronic lung disease with disabling dyspnea at rest 4
  • Hypoxemia at rest on ambient air or hypercapnia 4
  • Two or more exacerbations per year despite adequate treatment 3
  • Right heart failure secondary to pulmonary disease 4

For heart failure patients requiring F2F:

  • Severe HF symptoms with poor quality of life despite optimal pharmacological and non-pharmacological therapies 5
  • Frequent admissions for decompensation despite optimal treatment 5
  • Heart transplantation and mechanical circulatory support ruled out 5
  • Progressive functional decline and dependence in most activities of daily living 5

References

Research

Patients surviving six months in hospice care: who are they?

Journal of palliative medicine, 2014

Guideline

Criteria for Progressive Decline to Qualify for Hospice Care

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

Guideline

Hospice Recertification for Respiratory Failure

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

Guideline

Pulmonary Disease and Medicare Hospice Eligibility

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

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Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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