Safety Guidelines for Patient Discharge
All patients being discharged from hospital should receive individualized discharge planning that begins on admission day one, includes comprehensive written instructions covering medications, follow-up care, warning signs, and activity restrictions, and requires a responsible adult to accompany them home, with early follow-up scheduled within 7 days of discharge. 1
Core Discharge Safety Requirements
Mandatory Discharge Components
Every patient must receive written discharge instructions before leaving the hospital that specifically address: 1
- Current medication list with reconciliation of all changes made during hospitalization 1
- Specific follow-up appointment dates and provider contact information 1
- Warning signs that should prompt return to emergency care 1
- Activity level restrictions and permitted activities 1
- Dietary modifications if applicable 1
- Weight monitoring instructions for cardiac patients 1
Responsible Adult Accompaniment
All patients must have a responsible individual accompany them home after discharge - this requirement reduces adverse outcomes and increases patient safety, and should be mandatory as part of discharge protocols. 1 This is particularly critical for elderly patients, those with cognitive impairment, or patients who received sedation or anesthesia. 1
Early Follow-Up Scheduling
Schedule follow-up appointments within 7 days of hospital discharge before the patient leaves - this is a Class IIa recommendation that reduces rehospitalization risk and optimizes care transitions. 1 For heart failure patients specifically, telephone follow-up within 3 days is also reasonable. 1
High-Risk Patient Populations
Elderly Patients and Those with Complex Medical Conditions
For elderly patients with multiple comorbidities or dementia, discharge planning must begin immediately upon admission and involve multidisciplinary team coordination. 1
Key safety considerations for elderly patients include: 1
- Medication reconciliation is critical - patients newly started on diabetes medications or with treatment modifications face high risk for medication errors post-discharge if clear information is not provided 1
- Clear communication of the discharge regimen to both patient/caregiver AND the primary care physician is essential to avoid confusion and reduce readmission likelihood 1
- For elderly diabetic patients, avoid aggressive glycemic targets (HbA1c <7%) as hypoglycemia risk outweighs benefits and increases mortality 1, 2, 3
Heart Failure Patients
Heart failure patients require specific discharge safety measures: 1
- Verify effectiveness of oral diuretic therapy before discharge 1
- Achieve optimal volume status prior to discharge 1
- Ensure adequate blood pressure control 1
- For atrial fibrillation patients, confirm ventricular rate is well controlled 1
- Referral to multidisciplinary HF disease management programs is recommended for high-risk patients with recurrent hospitalizations (Class I recommendation) 1
Stroke Patients
Stroke patients require rehabilitation professionals involved in discharge planning to identify long-term needs and organize provision of services. 1 Individualized discharge planning is reasonable for stroke patients transitioning from hospital to home (Class IIa recommendation). 1
Communication and Documentation Standards
Information Transfer
Comprehensive care information must be transmitted in timely and clearly understandable form to all clinicians delivering follow-up care. 1 This includes: 1
- Changes in medication orders
- New diagnostic information
- Pending test results
- Specific follow-up needs
Patient and Caregiver Education
Patient education is a "teachable moment" during hospitalization that must be leveraged. 1 Education should be delivered using standardized instructions and include: 1
- Disease-specific self-care instructions
- Medication adherence strategies
- Recognition of worsening symptoms
- When and how to seek emergency care
For patients with limited health literacy (estimated 26% of population), standard written instructions are insufficient - comprehension should be actively assessed by having patients demonstrate understanding, not simply asking if they have questions. 1
Language and Cultural Considerations
Spanish-speaking patients and those with language barriers require formal interpreters and culturally appropriate discharge materials - studies show significantly worse comprehension and satisfaction when language-concordant discharge processes are not provided. 1
System-Level Safety Standards
Standardized Safety Practices
Hospitals should adopt standardized "Safe Practices" endorsed by the National Quality Forum and National Patient Safety Goals from The Joint Commission. 1 These include: 1
- Improved communication between clinicians and nurses
- Medication reconciliation at all transitions
- Carefully planned transitions between care settings
- Consistent documentation across providers
Risk Stratification
Use of clinical risk-prediction tools and/or biomarkers to identify patients at higher risk for post-discharge clinical events is reasonable (Class IIa recommendation). 1
Post-Anesthesia Specific Requirements
Recovery Observation Period
Patients must be observed until they are no longer at increased risk for cardiorespiratory depression - a mandatory minimum stay is not required, but discharge criteria must be designed to minimize risk of central nervous system or cardiorespiratory depression after discharge. 1
Before discharge from post-anesthesia care, patients should: 1
- Be alert and oriented (or returned to baseline mental status if initially abnormal) 1
- Have stable vital signs within acceptable limits 1
- Meet specified discharge criteria using scoring systems to document fitness for discharge 1
Post-Anesthesia Discharge Protocols
Routine requirements that increase recovery stay without improving safety should NOT be mandated: 1
- Urination before discharge should only be required for selected patients, not routinely 1
- Drinking clear fluids without vomiting before discharge should not be routinely required 1
Common Pitfalls to Avoid
Critical errors that compromise discharge safety include: 1, 4
- Delaying discharge planning until late in hospitalization rather than starting on admission day 4
- Failing to verify patient comprehension of instructions - only 22% of patients are given opportunity to confirm understanding 1
- Inadequate medication reconciliation leading to errors with new medications or dose changes 1
- Discharging elderly diabetic patients on complex insulin regimens without simplification - this creates unacceptable hypoglycemia risk 1, 2
- Not providing specific return precautions - only 34% of patients receive instructions about symptoms requiring ED return 1
- Assuming patient satisfaction with communication equals comprehension - patients perceive comprehension deficits only 20% of the time 1
Alternative Follow-Up Methods
For patients in rural settings or with transportation barriers, alternative communication methods are reasonable: 1
- Telephone visits for follow-up assessment 1
- Telehealth video consultations 1
- Web-based support and education 1
- Remote transmission of vital signs (blood pressure, weight, glucose readings) 1
These technologies can facilitate long-distance counseling, problem-solving, and educational sessions while maintaining care continuity. 1