What is the most likely diagnosis and appropriate initial management for a 23‑year‑old woman presenting with ocular itching, burning, tearing, a cough‑like sensation, and fever?

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Viral Conjunctivitis with Systemic Symptoms

This 23-year-old woman most likely has viral conjunctivitis with concurrent upper respiratory infection, and should receive supportive care only—no antibiotics—along with strict hygiene counseling to prevent transmission. 1

Most Likely Diagnosis

The combination of ocular itching, burning, tearing, cough, and fever strongly points to viral conjunctivitis with systemic involvement. 1 The presence of fever and respiratory symptoms (cough) alongside ocular complaints is characteristic of adenoviral conjunctivitis, which frequently presents with concurrent upper respiratory tract infection. 1, 2

Key Distinguishing Features Supporting Viral Etiology

  • Watery discharge with tearing is the hallmark of viral conjunctivitis, as opposed to the mucopurulent discharge with matted eyelids seen in bacterial disease. 2, 3
  • Systemic symptoms including fever, cough, and upper respiratory symptoms strongly favor viral conjunctivitis over bacterial or allergic causes. 1, 2
  • The burning sensation combined with itching reflects the inflammatory response typical of viral infection. 1
  • Viral conjunctivitis typically begins unilaterally but becomes sequentially bilateral within days, with abrupt onset. 1, 2

Critical Red Flags Requiring Urgent Ophthalmology Referral

Before initiating supportive care, you must rule out vision-threatening conditions:

  • Visual loss or decreased visual acuity mandates same-day ophthalmology referral. 1, 4
  • Moderate to severe ocular pain (beyond mild irritation) requires urgent evaluation within 24 hours. 1, 4
  • Corneal involvement—any opacity, infiltrate, or loss of corneal transparency—necessitates immediate referral. 1, 2, 4
  • Severe purulent discharge suggests possible gonococcal infection requiring emergency treatment. 1, 4
  • History of herpes simplex virus eye disease is a red flag for potential HSV reactivation. 1, 4

Initial Management Algorithm

Step 1: Perform Focused Examination

  • Check visual acuity in both eyes—any decrease requires urgent referral. 1, 4
  • Examine the cornea with direct ophthalmoscope and fluorescein staining—any opacity or epithelial defect requires ophthalmology consultation. 1, 2
  • Assess discharge character—watery favors viral; mucopurulent with matted lids favors bacterial. 2, 3
  • Look for follicular reaction on inferior tarsal conjunctiva (small dome-shaped elevations)—this is characteristic of viral conjunctivitis. 1, 2
  • Palpate preauricular lymph nodes—enlargement is common in adenoviral infection. 1, 2

Step 2: Supportive Care (No Antibiotics)

Topical antibiotics provide no benefit in viral conjunctivitis and should be avoided. 1, 2, 4 They contribute to antimicrobial resistance and cause unnecessary toxicity. 2

  • Preservative-free artificial tears 4–6 times daily for symptomatic relief. 2, 4
  • Cold compresses applied to closed eyelids to reduce swelling and discomfort. 2
  • Topical antihistamines (e.g., olopatadine) may provide symptomatic relief of itching without affecting the viral course. 2

Step 3: Infection Control Counseling

  • Strict hand hygiene with soap and water after touching eyes or face. 2
  • Avoid sharing towels, pillows, or linens to prevent household transmission. 2
  • Do not rub the eyes—this exacerbates irritation and facilitates spread. 2
  • Highly contagious for 10–14 days from symptom onset—minimize close contact with others during this period. 2
  • The virus can survive on dry surfaces for up to 28 days, requiring environmental cleaning. 2

Step 4: Follow-Up Instructions

  • Return immediately if pain worsens, vision decreases, or heavy purulent discharge develops. 2
  • Routine follow-up in 2–3 weeks if symptoms persist beyond the expected 5–14 day course. 1, 2
  • Most cases are self-limited and resolve without sequelae. 1

Common Pitfalls to Avoid

  • Do not prescribe topical corticosteroids without ophthalmology supervision—they can prolong adenoviral infection, worsen herpes simplex keratitis, and increase intraocular pressure. 1, 2
  • Do not prescribe antibiotics empirically for presumed bacterial superinfection—this contributes to resistance and exposes the patient to unnecessary adverse effects. 2, 4
  • Do not miss gonococcal conjunctivitis in sexually active patients—this requires systemic antibiotics and can cause corneal perforation. 1, 2
  • Do not underestimate contagiousness—inadequate counseling facilitates community spread. 2

Alternative Diagnoses to Consider

If the clinical picture does not fit viral conjunctivitis:

  • Allergic conjunctivitis would present with bilateral itching as the predominant symptom, watery discharge, and absence of fever or respiratory symptoms. 1, 2
  • Bacterial conjunctivitis would show mucopurulent discharge with matted eyelids on waking, papillary (not follicular) reaction, and no systemic symptoms. 2, 3
  • Measles (rubeola) can present with fever, cough, and conjunctivitis, but would include a characteristic maculopapular rash and is rare in vaccinated individuals. 1
  • Zika or COVID-19 can cause conjunctivitis with fever, but would have additional distinguishing features (travel history, pandemic context). 1

References

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Guideline

Clinical Presentation and Management of Conjunctivitis

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2026

Guideline

Red Eye Diagnosis and Management

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

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Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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