From the Guidelines
A care manager huddle template for a 3-wing aged care facility should focus on the Geriatric 5Ms framework, which includes mind, mobility, medications, what matters most, and multicomplexity.
Key Components of the Huddle
- Mind: Consider the cognitive and psychological domains of a patient’s health, including dementia and depression 1
- Mobility: Evaluate fall risk and mobility issues, and develop strategies to prevent falls and promote mobility 1
- Medications: Review and reconcile medications, particularly high-risk medications, to ensure safe and effective use 1
- What Matters Most: Ask what matters most to the patient, and prioritize person-centered care 1
- Multicomplexity: Assess the intersection of multiple chronic conditions and social determinants of health, and develop a coordinated care plan to manage these complexities 1
Additional Considerations
- Dementia-friendly care: Provide information and communicate in dementia-friendly ways, and allow more time to care for people with dementia 1
- Staff education and training: Consider diabetes education for staff, and provide training on dementia care and communication 1
- Care planning: Establish individualized glycemic goals and make appropriate choices of glucose-lowering agents based on clinical and functional status 1
- Medication management: Generate and translate evidence for safe and effective medication management in aged care homes, and consider the use of cognitive screening tools to support resident recruitment and consent 1
From the Research
Care Manager Huddle Template
A care manager huddle in a 3-wing aged care facility can be structured around the following key elements:
- Introduction and welcome
- Review of resident care and concerns
- Discussion of staff well-being and support
- Sharing of information and updates
- Goal setting and action planning
Key Components of a Huddle
The following components can be included in a care manager huddle:
- Review of quality measures and care processes 2
- Discussion of resident care issues and concerns 3
- Sharing of information and updates on resident care and staff well-being 4
- Goal setting and action planning to improve care and address concerns 5
Best Practices for Huddles
Best practices for huddles include:
- Standardization of the huddle process 5
- Regular attendance by direct care staff, allied care and support staff, and management staff 3
- Use of a structured format to guide the huddle discussion 5
- Focus on sharing information, resolving problems, and improving communication among disciplines 4
Benefits of Huddles
Huddles can have several benefits, including: