Key Tenets of Professionalism in Family Medicine
The core tenets of professionalism in family medicine include honesty and integrity, reliability and responsibility, respect for others, compassion/empathy, self-improvement, self-awareness, communication and collaboration, and altruism and advocacy, all of which are essential for providing high-quality patient care that prioritizes patient well-being and outcomes. 1
Core Professional Values
- Honesty and integrity - Embodying fairness, meeting commitments, keeping one's word, and maintaining intellectual honesty in all patient and professional interactions 1
- Reliability and responsibility - Demonstrating accountability to patients, families, colleagues, and society, including willingness to acknowledge and discuss errors and their consequences 1
- Respect for others - Treating all persons with dignity, showing sensitivity to differences in gender, race, and culture, and maintaining appropriate patient confidentiality 1
- Compassion and empathy - Understanding patients' and families' reactions to illness from their perspective rather than the physician's viewpoint 1
- Self-improvement - Committing to lifelong learning and continuing education to maintain and enhance clinical knowledge and skills 1, 2
- Self-awareness and knowledge of limits - Recognizing when a problem exceeds one's expertise and appropriately seeking consultation 1
- Communication and collaboration - Working cooperatively with patients, families, and healthcare team members to provide optimal care 1
- Altruism and advocacy - Placing patient well-being ahead of physician's own interests and needs 1
Professional Responsibilities
To Patients and Families
- Establish collaborative relationships with patients and families, recognizing appropriate boundaries and promoting respect for privacy and nondiscrimination 1
- Provide accessible, continuous, comprehensive, family-centered, coordinated, compassionate, and culturally effective care 1
- Communicate clearly and effectively, including honest disclosure of errors and their potential consequences 1
- Document medical care concisely and correctly using the OLFACTORY principles: Original, Legible, Factual, Accurate, Consistent, Timely, Objective, Rational, and Yours 1
To Other Healthcare Professionals
- Treat colleagues and all healthcare team members with integrity, honesty, and respect 1
- Recognize the value of interdisciplinary collaboration and the unique contributions of other healthcare professionals 1
- Provide appropriate supervision and referral when needed 1
- Avoid verbal or physical abuse and sexual harassment in the workplace 1
To Communities
- Develop collaborative relationships with the wider community to address child health advocacy issues 1
- Promote effective use of healthcare and public health resources 1
- Practice evidence-based care while advocating for just and cost-effective distribution of finite clinical resources 3
To the Profession
- Commit to lifelong learning, teaching, and contributing to medical knowledge 1
- Engage in self-care and treat team members with respect 1
- Communicate effectively and promote integrity in medical practice 1
- Participate in professional self-regulation and accountability 1
Unique Aspects of Professionalism in Family Medicine
- Generalist approach - Maintaining a perspective on the whole person and the context of illness including family, culture, and society 4
- Continuity of relationship - Developing interpersonal bonds of trust and respect with patients and families over the life course 4
- Reflective mindfulness - Cultivating awareness of thoughts and emotions, manifested as presence and attentiveness toward self and others 4
- Patient-centered care - Focusing on the person rather than the disease, with scope of practice defined by human needs rather than diagnoses or procedures 5
- Comprehensive care - Managing common complaints, recognizing important diseases, uncovering hidden conditions, and addressing most acute and chronic illnesses 5
Common Pitfalls and How to Avoid Them
- Hidden curriculum influence - Be aware that trainees may learn more from observing daily behaviors than from formal ethics training; model appropriate professional behavior at all times 1
- Balancing competing values - Recognize tensions between organizational expectations and individual physician or patient values; develop strategies to navigate these conflicts 6
- Neglecting self-care - Remember that physicians who attend to their own needs are better able to show compassion and empathy to patients 1
- Information overload - Schedule regular time for updating knowledge and focus on high-quality, peer-reviewed sources 2
- Professional isolation - Actively seek opportunities for collaboration and peer learning 2