TeamSTEPPS Principles for Addressing Poor Communication Between Physicians and Physical Therapists During Discharge Planning
TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) provides a structured framework that can significantly improve communication between physicians and physical therapists during discharge planning, ultimately enhancing patient safety and outcomes. 1, 2
Core TeamSTEPPS Principles for Interdisciplinary Discharge Communication
- TeamSTEPPS is an evidence-based program developed to train healthcare professionals working in environments where communication and teamwork are critical for patient safety 3
- The framework focuses on improving team structure and four key skills: communication, leadership, situation monitoring, and mutual support 2
- Implementation of TeamSTEPPS principles can reduce length of stay, improve patient satisfaction, and decrease readmission rates when applied to discharge planning 4
Specific TeamSTEPPS Strategies for Physician-PT Communication
Structured Communication Tools
- Implement standardized documentation templates that capture essential information from both physicians and physical therapists regarding functional status, mobility needs, and discharge recommendations 1
- Utilize structured discharge communication tools to ensure timely and effective transfer of relevant patient information between attending physicians and physical therapists 1
- Develop clear protocols for handoff communication between inpatient and outpatient providers, including physical therapy needs 1
Regular Interdisciplinary Meetings
- Conduct scheduled patient selection conferences attended by all multidisciplinary team members, including physicians and physical therapists 1
- Implement weekly meetings and twice-weekly huddles to identify and resolve concerns regarding discharge obstacles 4
- Begin discharge planning at admission with input from both physicians and physical therapists to establish early collaboration 1, 5
Team-Based Approaches
- Designate a discharge coordinator or case manager to facilitate communication between attending physicians, physical therapists, and other healthcare providers 1
- Create a formal interdisciplinary care plan for each patient that clearly outlines roles and responsibilities of all team members 1
- Conduct pre-discharge assessments that incorporate both medical and functional perspectives 1
Implementation Process for TeamSTEPPS in Discharge Planning
- Follow the TeamSTEPPS 10-step action planning guide for planning, developing, and evaluating a redesign of interprofessional health team communication 6
- Provide interprofessional education and training on effective communication techniques 1
- Conduct regular debriefing sessions following difficult discharges to identify communication breakdowns and opportunities for improvement 1
- Establish feedback mechanisms to continuously improve the discharge planning process 1
Benefits of TeamSTEPPS Implementation
- Improved patient safety through better coordination of care 5
- Enhanced patient satisfaction with the discharge process 4
- Reduced length of stay and associated cost savings 4
- Decreased readmission rates 4
- Better continuity of care as patients transition from inpatient to outpatient settings 5
Common Pitfalls and How to Avoid Them
- Failing to involve all relevant team members in discharge planning can lead to gaps in care continuity 5
- Avoid this by ensuring all team members (physicians, physical therapists, nurses, case managers, social workers) participate in discharge planning conferences 1
- Discharging patients without clear communication about rehabilitation needs can lead to adverse events 5
- Prevent this by ensuring all patients have access to assessment for rehabilitation before discharge 5
- Lack of structured communication tools can lead to inconsistent information transfer 1
- Address this by implementing standardized documentation templates and communication protocols 1
By implementing these TeamSTEPPS principles, healthcare facilities can create a more collaborative environment between physicians and physical therapists during discharge planning, ultimately improving patient outcomes and satisfaction.