What is the initial assessment and management approach for a patient presenting with shoulder pain?

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Last updated: December 21, 2025View editorial policy

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Initial Assessment and Management of Shoulder Pain

Begin by determining whether the shoulder pain is traumatic or non-traumatic in origin, as this fundamentally dictates your diagnostic and management pathway. 1

Clinical History - Key Elements

Focus your history on these specific elements:

  • Mechanism of injury: Determine if pain resulted from acute trauma, chronic repetitive injury, or arose spontaneously 1
  • Range of motion status: Ask if the patient can move their shoulder through full range actively and passively, as this triages your differential diagnosis 2
  • Red flag symptoms requiring urgent referral 1:
    • Significant trauma with suspected fracture
    • Joint instability or dislocation
    • Neurological symptoms (weakness, numbness, paresthesias)
    • Signs of infection or systemic illness

Physical Examination Approach

For patients with loss of both active AND passive range of motion, suspect adhesive capsulitis or glenohumeral arthritis 2

For patients with preserved passive range of motion, perform specific special tests to identify rotator cuff pathology, impingement, or labral tears 2

In post-stroke patients specifically, assess 3:

  • Muscle tone and spasticity
  • Soft tissue length changes
  • Shoulder girdle joint alignment
  • Orthopedic changes in the shoulder structure

Initial Imaging Protocol

Obtain three standard radiographic views performed upright 1:

  • Anteroposterior (AP) views in both internal and external rotation
  • Axillary view OR scapula-Y view
  • Consider Stryker notch view for suspected Hill-Sachs lesions

Critical pitfall: Supine radiographs can miss shoulder malalignment; always obtain upright films 1. Failure to obtain axillary or scapula-Y views leads to missed acromioclavicular and glenohumeral dislocations 1.

Use ultrasound as a diagnostic tool for soft tissue injuries when available 3

Management Algorithm

Category 1: Acute Surgical Referral Required 1

Immediately refer patients with:

  • Unstable or significantly displaced fractures
  • Joint instability or dislocation
  • Traumatic massive rotator cuff tears (expedited referral for optimal outcomes)

Category 2: Initial Conservative Management 1

Most soft-tissue injuries are appropriate for non-surgical treatment initially 4:

Pain control options:

  • Acetaminophen or NSAIDs (ibuprofen) if no contraindications 3
  • Subacromial corticosteroid injections for rotator cuff or bursal inflammation 3
  • Neuromodulating medications for neuropathic pain with sensory changes, allodynia, or hyperpathia 3

Physical therapy interventions:

  • Gentle stretching and mobilization techniques, focusing on external rotation and abduction 3
  • Active range of motion exercises, gradually increased while restoring alignment and strengthening shoulder girdle muscles 3
  • Avoid overhead pulley exercises - these are not recommended 3

For spasticity-related pain (particularly post-stroke):

  • Botulinum toxin injections into subscapularis and pectoralis muscles 3
  • Suprascapular nerve blocks may be considered as adjunctive treatment 3

Patient and family education on range of motion exercises and positioning is essential, particularly before discharge 3

Special Considerations

Post-stroke shoulder pain affects up to 29% of hemiplegic patients within the first year and requires specific assessment of tone, strength, soft tissue length, joint alignment, and pain levels 3

Age and activity level influence management strategy - consider patient comorbidities and functional expectations when determining conservative versus surgical approach 1

Failed conservative management: Refer to orthopedic surgery after appropriate trial of non-surgical treatment (typically 6-12 weeks) 4

References

Guideline

Initial Evaluation and Management of Shoulder Pain

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

Research

A Simplified Approach to Evaluate and Manage Shoulder Pain.

Journal of the American Board of Family Medicine : JABFM, 2024

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Research

Chronic shoulder pain.

Australian journal of general practice, 2023

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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