What is the initial evaluation and management approach for a patient presenting with shoulder pain?

Medical Advisory BoardAll articles are reviewed for accuracy by our Medical Advisory Board
Educational purpose only • Exercise caution as content is pending human review
Article Review Status
Submitted
Under Review
Approved

Last updated: October 9, 2025View editorial policy

Personalize

Help us tailor your experience

Which best describes you? Your choice helps us use language that's most understandable for you.

Initial Evaluation and Management of Shoulder Pain

The initial evaluation of a patient with shoulder pain should begin with radiography, which is the preferred initial diagnostic modality as it can effectively delineate shoulder malalignment and most shoulder fractures. 1

Clinical Assessment

  • A thorough clinical history should focus on mechanism of injury, as traumatic shoulder pain can be directly attributed to acute or chronic traumatic events 1
  • Determine if the pain is traumatic (fractures, dislocations) or non-traumatic (rotator cuff disorders, inflammatory conditions) in nature 1
  • Assess for red flags that may require urgent referral, including significant trauma, joint instability, or neurological symptoms 1

Initial Imaging

Radiography

  • Standard radiographic evaluation should include at minimum three views 1:
    • Anteroposterior (AP) views in internal and external rotation
    • Axillary or scapula-Y view (vital for evaluating dislocations that may be missed on AP views)
  • Radiographs should be performed upright, as shoulder malalignment can be underrepresented on supine radiography 1
  • The Stryker notch view can be used to evaluate Hill-Sachs lesions 1

When to Consider Advanced Imaging

  • CT is better for characterizing complex fracture patterns when radiographs are indeterminate 1
  • MRI (non-contrast) is effective for diagnosing soft-tissue pathologies including labral, rotator cuff, and glenohumeral ligament injuries 1
  • MR arthrography is considered the gold standard for traumatic shoulder pain but is not recommended as an initial study due to its invasive nature 1
  • Ultrasound has limited usefulness in initial evaluation but is comparable to MRI for evaluating full-thickness rotator cuff tears 1

Management Approach

Initial Management

  • Separate injuries into two categories 1:
    • Those requiring acute surgical management (unstable/displaced fractures, joint instability)
    • Those appropriate for initial conservative management (most soft-tissue injuries)

Conservative Management

  • For non-surgical cases, begin with activity modification and analgesics 1
  • If there are no contraindications, acetaminophen or ibuprofen can be used for pain relief 1
  • For shoulder pain related to limitations in range of motion, implement gentle stretching and mobilization techniques 1
  • Active range of motion should be increased gradually while restoring alignment and strengthening weak muscles in the shoulder girdle 1

Injection Therapy

  • Subacromial corticosteroid injections can be used when pain is related to injury or inflammation of the subacromial region (rotator cuff or bursa) 1
  • For pain related to spasticity, botulinum toxin injections into the subscapularis and pectoralis muscles may be considered 1

When to Refer

  • Refer patients with unstable or significantly displaced fractures and joint instability for surgical evaluation 1
  • Consider referral if symptoms persist or worsen after 6-12 weeks of directed treatment 2
  • Traumatic massive rotator cuff tears may require expedited surgical referral for optimal functional outcomes 1

Special Considerations

  • Patient factors such as age, comorbidities, and expected activity level help determine appropriate management strategy 1
  • For Complex Regional Pain Syndrome (CRPS) following shoulder injury, consider an early course of oral corticosteroids (30-50 mg daily for 3-5 days, then tapering over 1-2 weeks) 1
  • Adaptive devices may be considered if other methods of performing specific functional tasks are not available 1

Common Pitfalls to Avoid

  • Failure to obtain axillary or scapula-Y views can lead to missed diagnoses of acromioclavicular and glenohumeral dislocations 1
  • Relying solely on AP views for diagnosis can result in misclassification of shoulder injuries 1
  • Delaying treatment of traumatic massive rotator cuff tears may lead to suboptimal functional outcomes 1
  • Treating based on imaging findings alone without clinical correlation may lead to inappropriate interventions, as imaging abnormalities are not always symptomatic 3

References

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Research

Chronic shoulder pain: part II. Treatment.

American family physician, 2008

Research

The diagnosis and management of shoulder pain.

Journal of ultrasonography, 2018

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

Have a follow-up question?

Our Medical A.I. is used by practicing medical doctors at top research institutions around the world. Ask any follow up question and get world-class guideline-backed answers instantly.