When should a patient with influenza be taken to the emergency room (ER)?

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Last updated: December 21, 2025View editorial policy

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When to Take a Patient with Flu to the Emergency Room

Patients with influenza require emergency department evaluation if they have severe pneumonia indicators (CRB-65 score ≥3, bilateral chest signs, or respiratory failure signs), or if they exhibit critical warning signs including persistent hypoxia, confusion, respiratory rate ≥30/min, blood pressure <90/60 mmHg, or oxygen saturation <90% on room air. 1

Primary Criteria for Immediate ER Referral

Severe Pneumonia Indicators

  • CRB-65 score of 3 or 4 mandates urgent hospital referral 2, 1

    • Score 1 point for each: Confusion (mental test score <8 or new disorientation), Respiratory rate ≥30/min, Blood pressure <90/60 mmHg, age ≥65 years 2
    • Score of 3-4 indicates >10% mortality risk 1
  • Bilateral chest signs on examination require immediate ER referral regardless of CRB-65 score, as this suggests primary viral pneumonia with a rapid, fulminant course 2, 1

Critical Respiratory Failure Signs

  • Oxygen saturation <90% on room air 1
  • Persistent hypoxia with PaO₂ <8 kPa despite supplemental oxygen 2, 1
  • Progressive hypercapnia (rising CO₂ levels) 2, 1
  • Severe acidosis with pH <7.26 2, 1

Hemodynamic Instability

  • Septic shock (systolic BP <90 mmHg with signs of organ dysfunction) 2, 1
  • New or worsening confusion, which signals severe illness 2, 1

Secondary Criteria Requiring ER Evaluation

Multiple Unstable Clinical Factors

Patients with 2 or more of the following should seek ER care: 1

  • Temperature >37.8°C
  • Heart rate >100/min
  • Respiratory rate >24/min
  • Systolic blood pressure <90 mmHg
  • Oxygen saturation <90%
  • Inability to maintain oral intake
  • Abnormal mental status

Moderate Risk Pneumonia (CRB-65 Score of 2)

  • These patients are at increased risk of death and should be considered for short-stay inpatient treatment or hospital-supervised outpatient treatment 2
  • Clinical judgment is essential—err on the side of hospital evaluation for frail patients or those with significant comorbidities 1

Special Populations Requiring Lower Threshold for ER Referral

High-Risk Adults

The threshold for ER referral should be lower for: 1

  • Patients with COPD, heart disease, or diabetes
  • Frail or elderly patients
  • Immunocompromised individuals
  • Pregnant women

Children with Influenza

Children require urgent ER referral if they have any of the following: 2, 1

  • Breathing difficulties
  • Severe earache
  • Vomiting for more than 24 hours
  • Drowsiness or altered consciousness
  • Inability to maintain oral intake

Clinical Pitfalls to Avoid

  • Do not wait for chest X-ray results before referring patients with bilateral chest signs—clinical examination findings alone warrant immediate ER referral 2, 1
  • Do not underestimate risk in patients who lack fever but have other severe features, particularly elderly or immunocompromised patients 3
  • Do not delay ER referral for patients with worsening symptoms after initial improvement, as this may indicate secondary bacterial pneumonia, particularly with Staphylococcus aureus 4, 5
  • Shortness of breath is the key distinguishing symptom that separates patients with pneumonia from those with uncomplicated upper respiratory illness 5

Patients Who Can Be Managed at Home

Patients with CRB-65 score of 0-1 are at low risk of death and can typically be treated at home, provided they have no other concerning features 2

Uncomplicated influenza without pneumonia does not require hospital care—the illness usually resolves in 7 days, though cough and malaise may persist for weeks 2, 3

References

Guideline

Emergency Department Referral for Flu

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Guideline

Management of Flu Symptoms and Persistent Cough

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

Research

Complications of viral influenza.

The American journal of medicine, 2008

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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