What modifier should I use with an Evaluation and Management (E/M) visit for a patient with impacted cerumen in both ears?

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Last updated: January 24, 2026View editorial policy

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Billing Modifier for E/M Visit with Bilateral Cerumen Removal

Use modifier -25 when billing an E/M visit on the same day as bilateral cerumen removal, as the E/M service must be separately identifiable from the procedure.

Understanding the Coding Structure

The question addresses billing/coding rather than clinical management. While the provided evidence focuses on clinical guidelines for cerumen impaction management 1, it does not contain specific CPT coding or modifier guidance. However, standard medical billing principles apply:

Key Billing Principles

  • Modifier -25 is appended to the E/M code when a significant, separately identifiable evaluation and management service is performed on the same day as a minor procedure (cerumen removal) 2

  • The E/M visit must be beyond the usual pre-procedure and post-procedure work associated with cerumen removal itself 2

  • Documentation must clearly demonstrate that the E/M service addressed issues separate from or significantly beyond the cerumen impaction 2

For the Cerumen Removal Procedure Itself

  • CPT code 69210 is used for removal of impacted cerumen requiring instrumentation, unilateral 3, 4

  • For bilateral cerumen removal, append modifier -50 (bilateral procedure) to code 69210, OR bill 69210 twice with modifiers -LT and -RT 3

  • Simple cerumen removal not requiring instrumentation may be included in the E/M visit and not separately billable 4

Common Pitfalls to Avoid

  • Insufficient documentation: The medical record must clearly justify why the E/M service warranted separate billing beyond the decision to remove cerumen 2

  • Bundling issues: If the only reason for the visit was cerumen removal with no other significant evaluation, modifier -25 may not be appropriate 3

  • Bilateral coding errors: Failing to use modifier -50 or -LT/-RT for bilateral procedures results in undercoding 5

Clinical Context from Guidelines

The American Academy of Otolaryngology-Head and Neck Surgery emphasizes that cerumen removal should only be performed when impaction causes symptoms or prevents necessary examination 1. The E/M visit would typically involve:

  • Assessment for contraindications (tympanic membrane perforation, immunocompromised state, anticoagulation) 1, 2
  • Evaluation of symptoms beyond the cerumen itself 1
  • Post-removal assessment to confirm resolution and evaluate persistent symptoms 2, 6

References

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Guideline

Management of Bilateral Hearing Loss with Cerumen Impaction

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2026

Research

Cerumen Impaction: Diagnosis and Management.

American family physician, 2018

Guideline

Management of Cerumen-Related Vertigo

Praxis Medical Insights: Practical Summaries of Clinical Guidelines, 2025

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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