What is the best approach to taking a patient's medical history?

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Last updated: June 4, 2025View editorial policy

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From the Guidelines

The best approach to taking a patient's medical history involves establishing rapport first, then proceeding with a systematic, patient-centered interview, as outlined in the most recent study 1.

Key Components of a Medical History

The following elements should be included in a thorough medical history:

  • Demographic data (e.g., name, date of birth, gender, and ethnicity or race)
  • Chief complaint and history of present illness
  • Present status of visual function (e.g., patient’s self-assessment of visual status, visual needs, any recent or current visual symptoms, and use of eyeglasses or contact lenses)
  • Ocular symptoms (e.g., eyelid swelling, diplopia, redness, photophobia)
  • Ocular history (e.g., prior eye diseases, injuries, surgery, including cosmetic eyelid and refractive surgery, or other treatments and medications)
  • Systemic history: medical conditions and previous surgery
  • Medications: ophthalmic and systemic medications currently used, including nutritional supplements and other over-the-counter products
  • Allergies or adverse reactions to medications
  • Family history: pertinent familial ocular (e.g., glaucoma, age-related macular degeneration) and systemic disease
  • Social history (e.g., occupation; tobacco, alcohol, illicit drug use; family and living situation as appropriate)
  • Sexual history
  • Directed review of systems

Effective Interview Techniques

Throughout the interview, it is essential to:

  • Maintain good eye contact
  • Practice active listening
  • Use understandable language
  • Demonstrate empathy
  • Document information clearly and concisely, prioritizing relevant details This approach is effective because it builds trust, improves diagnostic accuracy, ensures comprehensive information gathering, and promotes patient engagement in their care, as supported by the study 1.

Tailoring the Interview

Tailoring questions to the patient's cognitive abilities, cultural background, and emotional state will further enhance the quality of information obtained and strengthen the therapeutic relationship, as noted in the study 1. By following this approach, healthcare providers can ensure that they gather comprehensive and accurate information, which is essential for providing high-quality patient care.

From the Research

Importance of History Taking

History taking is a crucial step in the diagnosis and management of health conditions, with a significant proportion of diagnoses made based on history taking, often alongside physical assessments and laboratory investigations 2.

Best Approach to History Taking

The best approach to taking a patient's medical history involves a structured but flexible process of gathering relevant information from patients to inform diagnosis and treatment 2. This includes:

  • Preparing the environment for the history taking process 3
  • Using important communication skills such as active listening, empathetic communication, and cultural sensitivity 2
  • Asking open-ended questions to gather more information from patients 4
  • Using a standardized format such as the Subjective, Objective, Assessment, and Plan (SOAP) note documentation format 5

Effective History Taking Techniques

Effective history taking techniques include:

  • Actively engaging the patient in a conversation about their health issues to facilitate their participation and autonomy 2
  • Using reflective practice to learn from experience and enhance clinical practice 6
  • Including critical documentation details in the patient's health record 5

Key Considerations

Key considerations when taking a patient's medical history include:

  • The importance of order in the history taking process 3
  • The need to establish a therapeutic relationship with the patient 6
  • The use of open-ended questions to gather more information from patients 4

References

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Research

How to take a comprehensive patient history.

Emergency nurse : the journal of the RCN Accident and Emergency Nursing Association, 2024

Research

A guide to taking a patient's history.

Nursing standard (Royal College of Nursing (Great Britain) : 1987), 2007

Research

The essential SOAP note in an EHR age.

The Nurse practitioner, 2016

Research

Taking a comprehensive health history: learning through practice and reflection.

British journal of nursing (Mark Allen Publishing), 2017

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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