What is the initial assessment and management approach for a patient presenting with shoulder pain?

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Last updated: July 13, 2025View editorial policy

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Initial Assessment and Management of Shoulder Pain

Radiography is the preferred initial imaging modality for evaluating shoulder pain, with a standard set of views including anteroposterior (AP) views in internal and external rotation and an axillary or scapula-Y view. 1

Clinical Assessment

History

  • Mechanism of injury: traumatic vs. non-traumatic onset
  • Duration: acute (<2 weeks) vs. chronic
  • Location and radiation of pain
  • Aggravating and alleviating factors
  • Previous shoulder injuries or treatments
  • Functional limitations (work, sports, daily activities)
  • Red flags: night pain, unexplained weight loss, fever

Physical Examination

  1. Inspection:

    • Shoulder contour and symmetry
    • Muscle atrophy
    • Swelling or ecchymosis
  2. Range of Motion Assessment:

    • Active and passive motion in all planes
    • Compare with contralateral side
  3. Specific Tests:

    • Rotator cuff: Jobe test, external rotation lag sign, drop arm test
    • Impingement: Neer test, Hawkins-Kennedy test
    • Labral tears: O'Brien test, anterior slide test
    • Biceps pathology: Speed's test, Yergason's test
    • AC joint: cross-body adduction test

Clinical assessment has shown high sensitivity (90-96%) and specificity (92-97%) for diagnosing various shoulder pathologies when compared to arthroscopy 2.

Imaging Algorithm

Step 1: Plain Radiography

  • Initial imaging of choice for all shoulder pain 1
  • Standard views:
    • AP views in internal and external rotation
    • Axillary or scapula-Y view (critical for evaluating dislocations) 1
    • Consider upright positioning for better alignment assessment 1

Step 2: Advanced Imaging (if radiographs are noncontributory)

Based on suspected pathology:

  1. For suspected labral tear/instability (especially in patients <35 years):

    • MR arthrography (first choice, rating 9/9) 1
    • Non-contrast MRI (second choice, rating 7/9) 1
    • CT arthrography if MRI contraindicated (rating 5/9) 1
  2. For suspected rotator cuff pathology:

    • MRI without contrast
    • Ultrasound (if expertise available) - comparable to MRI for full-thickness tears 1
  3. For suspected septic arthritis:

    • Ultrasound or fluoroscopic-guided arthrocentesis (both rated 9/9) 1
    • Send aspirate for cell count, culture, crystal analysis

Initial Management

Non-surgical Treatment

  1. Pain Management:

    • NSAIDs for acute pain and inflammation
    • Acetaminophen as alternative
    • Avoid prolonged opioid use
  2. Activity Modification:

    • Brief rest (1-2 days) for acute injuries
    • Avoid aggravating activities
    • Maintain gentle range of motion
  3. Physical Therapy:

    • Progressive strengthening of rotator cuff muscles
    • Scapular stabilization exercises
    • Range of motion exercises

When to Refer

  • Acute traumatic injuries with displacement or instability
  • Failed conservative management after 4-6 weeks
  • Red flag symptoms suggesting infection or malignancy
  • Significant functional limitation affecting quality of life

Common Pitfalls to Avoid

  1. Over-reliance on imaging: Clinical assessment has high diagnostic accuracy and should guide management decisions 2. Many shoulder abnormalities seen on imaging may be incidental findings.

  2. Inadequate radiographic views: Failure to obtain axillary or scapula-Y views can lead to missed diagnoses of shoulder dislocations 1.

  3. Premature surgical referral: Most non-traumatic shoulder pain responds to appropriate conservative management 3.

  4. Neglecting patient education: Explaining the diagnosis, expected recovery timeline, and self-management strategies is crucial for patient engagement and improved outcomes 4.

  5. Misdiagnosis of SLAP lesions: MRI has lower sensitivity (60%) for SLAP lesions compared to clinical assessment (90%) 2, highlighting the importance of thorough clinical examination.

References

Guideline

Guideline Directed Topic Overview

Dr.Oracle Medical Advisory Board & Editors, 2025

Research

Chronic shoulder pain.

Australian journal of general practice, 2023

Research

An Open Letter to You, a Unique Individual Living with Shoulder Pain.

The Israel Medical Association journal : IMAJ, 2022

Professional Medical Disclaimer

This information is intended for healthcare professionals. Any medical decision-making should rely on clinical judgment and independently verified information. The content provided herein does not replace professional discretion and should be considered supplementary to established clinical guidelines. Healthcare providers should verify all information against primary literature and current practice standards before application in patient care. Dr.Oracle assumes no liability for clinical decisions based on this content.

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