The Importance of Building Trust Between Preceptor and Medical Learner
Building trust between a preceptor and medical learner is essential for creating effective learning environments, enhancing feedback interactions, promoting high performance learning, and ultimately improving patient care outcomes. 1
Key Benefits of Trust in the Preceptor-Learner Relationship
Enhanced Feedback and Learning
- Trust creates a foundation for effective feedback, which is particularly crucial in brief clinical teaching encounters 2
- Goal-oriented interactions in a trusting relationship promote dialogue as they require both preceptor and learner to acknowledge and negotiate learning goals throughout their interaction 2
- When trust is established early, feedback becomes an explicit component of the preceptor-learner relationship, enhancing interactions even in relatively brief encounters 2
Creation of Optimal Learning Environment
- Trust provides an environment of hope and inspirational optimism where teachers and learners can be authentic about their "best selves" 1
- A trusting relationship creates a positive environment for teaching and learning, which preclinical students identify as a key attribute of effective preceptors 3
- Trust enables mutual respect, enhances collaboration, and promotes independent thinking influenced by transparent and kind mutual interactions 1
Development of Professional Identity
- Trust relationships allow preceptors to discuss career-related topics and concerns with learners, influencing perceptions about career and specialty choice 3
- Building trusting relationships helps develop good character with high emotional intelligence, transparent intentions, and enhanced integrity 1
How Trust Develops in Clinical Education
Longitudinal Relationships
- Trust develops through longitudinal resident-preceptor-patient relationships 4
- Continuity in relationships allows preceptors to observe growth and development over time 4
- Early initiation of goal discussions and integration throughout the learning experience promotes trust development 2
Direct Observation
- Direct observations of clinical skills are crucial for building trust 4
- Preceptors face challenges in determining trust due to limited opportunities to directly observe between-visit care 4
- Active engagement of students in learning, identified as a key attribute of effective preceptors, builds trust 3
Professional Attitude and Expertise
- Demonstration of professional expertise by preceptors is valued by learners and forms a foundation for trust 3
- A resident's attitude towards their professional role significantly influences preceptor trust 4
- Collegiality and professionalism demonstrated by preceptors help establish trust with learners 3
Impact on Supervision and Learning Outcomes
- Trust influences the level and nature of supervision provided by preceptors 4
- Different learner-to-preceptor ratios offer unique benefits and challenges, but establishing trust remains essential regardless of the arrangement 5
- When trust is established, an early educational alliance can form that can be elaborated with longer interactions 2
Challenges in Building Trust
- Brief encounters between students and preceptors create difficulties for establishing trust 2
- Incomplete knowledge about patients and limited opportunities for direct observation can hinder trust development 4
- Multiple and varied goals of both learners and preceptors require negotiation and co-construction to create safer, more effective interactions 2
Practical Strategies for Building Trust
- Initiate goal discussions early and integrate them throughout the learning experience 2
- Maximize resident-preceptor-patient continuity whenever possible 4
- Promote direct observation of clinical skills 4
- Create opportunities for negotiation and co-construction of learning goals 2
- Demonstrate collegiality, professionalism, and expertise 3
- Actively engage students in the learning process 3
By prioritizing trust-building in the preceptor-learner relationship, medical education can create more effective learning environments that ultimately translate to better patient care outcomes.