What Patients Can Do to Support Associated Persons (That Healthcare Professionals Cannot)
Patients are uniquely positioned to provide continuous emotional presence, share lived experience of illness, and offer personalized daily support that healthcare professionals cannot replicate due to time constraints and professional boundaries.
Unique Contributions Only Patients/Family Members Can Provide
Continuous Emotional and Physical Presence
- Patients and family members can be present 24/7, providing comfort during vulnerable moments that healthcare professionals cannot witness due to shift schedules and clinical demands 1
- They can hold hands, provide physical touch, and offer reassurance during frightening medical experiences in ways that transcend professional care 1
- Family members can participate in meaningful rituals such as playing preferred music, conducting spiritual ceremonies, grooming, and facilitating connections with friends—personalizing care in ways clinicians cannot 1
Shared Understanding Through Lived Experience
- Patients who have experienced similar conditions can share authentic, first-hand knowledge of what it feels like to live with an illness, offering validation that healthcare professionals cannot provide from personal experience 1
- They can normalize the emotional journey of illness, including fear, uncertainty, and hope, based on their own lived reality 1
- Peer support from other patients provides unique psychological benefits that differ fundamentally from professional counseling 1
Personalized Daily Life Integration
- Family members know the patient's values, preferences, cultural context, and life goals in ways that healthcare teams, despite best efforts, cannot fully grasp 1
- They can advocate for the patient's specific wishes regarding clothing choices, food preferences, daily routines, and social connections 1
- Patients and families can facilitate reintegration into valued family and social roles through intimate knowledge of the person's pre-illness identity 1
Practical Support Activities Beyond Professional Scope
Home Environment Modification
- Family members can modify the home environment to support functional deficits in ways that reflect intimate knowledge of daily routines and personal preferences 1
- They can arrange furniture, install safety equipment, and create spaces that balance safety with dignity and independence 1
Medication and Treatment Adherence Support
- Patients and caregivers can manage medication administration in the home setting with attention to the person's daily schedule and preferences 1
- They can observe subtle changes in symptoms or side effects during daily activities that occur between medical appointments 1
Social and Recreational Engagement
- Family members can facilitate participation in leisure activities that are closely related to quality of life and health status 1
- They can provide motivation to resume active lifestyles through shared interests and meaningful activities 1
Critical Caveats About Caregiver Limitations
Recognizing Caregiver Burden
- Caregiving is extremely taxing physically and emotionally, with increased risk of depression, increased healthcare utilization, and potential for patient abuse when caregivers become overwhelmed 1
- Clinicians must be sensitive to adverse effects on family functioning and caregiver health, as depression in caregivers is associated with greater likelihood of nursing home placement 1
When Professional Care Is Essential
- Patients require professional healthcare when they have skilled nursing needs that cannot be met by caregivers, require regular physician care, or need specialized rehabilitation services 1
- Caregivers cannot replace professional assessment of medical instability, mental health crises, or complex treatment adherence barriers 1
Importance of Respite Care
- Opportunities for respite are extremely important to prevent caregiver burnout and maintain the sustainability of home-based care 1
- A caregiver is more likely to provide adequate support if they are knowledgeable about the condition, not depressed, and part of a well-functioning family unit 1
Optimal Collaboration Between Patients/Families and Professionals
Educational Partnership
- Healthcare professionals should provide education through multiple modalities—printed materials, videotapes, computer programs, and information on support groups—to empower family caregivers 1
- Patients benefit when they have a patient advocate (family member or friend) attend medical discussions to assist in making individualized decisions 1
Community Support Integration
- Community support services such as homemaker home health, Meals-on-Wheels, and equipment provision are crucial to successful outcomes and buffer the effects of disabilities 1
- These services complement but do not replace the unique contributions of family members 1
Shared Decision-Making Framework
- Clinicians should work with patients and caregivers to avoid negative effects, promote problem solving, and facilitate reintegration into valued roles 1
- The therapeutic relationship requires recognizing and acknowledging the feelings and interests of both patients and surrogates throughout the decision-making process 1