Protocol Writing for Emergency Room Procedures
Core Framework for Protocol Development
Emergency departments should develop comprehensive, written care protocols that are evidence-based, multidisciplinary-reviewed, and updated annually, with specific adaptations for pediatric, adult, and geriatric populations to optimize patient outcomes and standardize care delivery. 1
Essential Protocol Categories
Emergency room protocols must address the following domains to ensure comprehensive coverage across all patient populations:
Patient Safety and Risk Assessment Protocols
- Triage and Initial Evaluation: Include family/caregiver participation in the triage process, particularly for geriatric and pediatric patients 1
- Age-Specific Risk Screening: Implement the Identification of Seniors at Risk (ISAR) tool for geriatric patients, with >1 positive response indicating high-risk status requiring enhanced resources 1
- Elder Abuse and Neglect: Establish mandatory screening and reporting procedures for suspected abuse in vulnerable populations 1
- Fall Risk Assessment: Create specific clinical guidelines for evaluating geriatric adult falls, including environmental and medication factors 1
Resuscitation Protocols by Age Group
Pediatric Resuscitation (typically ≤14 years, though this varies by state from ≤8 to ≤17 years) 2:
- Start CPR immediately when heart rate is <60 bpm with signs of poor perfusion 1
- Use 30:2 compression-to-ventilation ratio for single rescuer; switch to 15:2 when second rescuer arrives 1
- Compress at least one-third of anterior-posterior chest diameter at 100-120 compressions/minute 1
- Administer epinephrine 0.01 mg/kg IV/IO as soon as vascular access is obtained, repeat every 3-5 minutes 3
- Never delay chest compressions to establish IV access or attempt defibrillation unless shockable rhythm confirmed 3
Adult Resuscitation:
- Verify scene safety, check responsiveness, and assess breathing/pulse simultaneously within 10 seconds 1, 4
- Perform high-quality compressions: push hard (at least 2 inches), push fast (100-120/minute), allow complete recoil 1, 4
- Use 30:2 compression-to-ventilation ratio for all adult patients 1
- Deploy AED as soon as available; deliver shock immediately if shockable rhythm, then resume CPR for 2 minutes 1, 4
Geriatric-Specific Protocols
Delirium and Agitation Management 1:
- Eliminate high-risk medications (particularly anticholinergics) 1
- Treat underlying causes: infections (UTI, pneumonia), dehydration, electrolyte disturbances 1
- Minimize physical restraints; when chemical restraint necessary, use haloperidol over lorazepam 1
- Provide therapeutic environment: quiet room, adequate lighting, visible calendars/clocks, consistent caregivers 1
- Foster orientation through frequent reassurance, clear communication, and family presence at bedside 1
Medication Management 1:
- Conduct medication reconciliation and pharmacy review for all geriatric patients 1
- Screen for polypharmacy (>3 medications daily increases risk) 1
- Provide adequate pain control while avoiding high-risk medications 1
End-of-Life and Palliative Care 1:
- Establish clinical protocols to identify patients who might benefit from palliative interventions 1
- Address DNR/POLST documentation and ensure access to palliative care teams 1
- Include family in "code" situations when appropriate 1
Procedural Protocols
Urinary Catheter Placement 1:
- Screen and identify appropriate patients using specific criteria 1
- Educate staff on proper technique and infection prevention 1
- Implement process improvement measures including infection rate auditing and limited duration of use 1
Wound Assessment and Care 1:
- Standardize wound evaluation and treatment approaches across all age groups 1
Protocol Development Process
Multidisciplinary Team Composition
Protocols should be developed and reviewed by teams including 1:
- Emergency physicians and medical directors 1
- Nurse managers and emergency nurses 1
- Pharmacists for medication-related protocols 1
- Case managers and social workers 1
- Specialists (geriatricians, pediatricians, rehabilitation medicine) as appropriate 1
Evidence-Based Methodology
Use the GRADE (Grading of Recommendations, Assessment, Development, and Evaluation) framework 5, 6:
- Define clinical questions in PICO (Patient, Intervention, Comparison, Outcome) format 5
- Prioritize outcomes to facilitate systematic literature searches 5
- Create evidence profiles for each clinical question 5
- Assign levels of evidence and graded recommendations to each decision point 5
- Format into decision tree algorithms for ease of use 5
Implementation Requirements
- Make protocols available electronically and in written format, accessible to all staff 1
- Incorporate into electronic medical record admission orders to ensure consistent use 1
- Include exclusion criteria (e.g., prohibit anticoagulants immediately after tPA) and mandatory activities (e.g., swallow evaluation before feeding) 1
- Review and update protocols at least annually using evidence-based medical guidelines 1
Quality Improvement and Performance Monitoring
Metrics to Track 1:
- Physical restraint utilization hours/days 1
- Benzodiazepine use in geriatric patients with agitated delirium 1
- Fall-risk assessment documentation rates 1
- Preventable adverse events within the department 1
- 72-hour ED return rates as balancing measure 7
- Provider-to-provider care practice variation using funnel plots 7
Ongoing Education 1:
- Provide front-end geriatric-specific and pediatric-specific educational materials 1
- Offer self-learning modules or group didactics 1
- Customize continuing medical education to individual department needs 1
Critical Implementation Considerations
Common Pitfalls to Avoid:
- Do not create protocols in isolation; involve all relevant stakeholders from the outset 1, 8
- Avoid overly complex protocols that are resource-intensive to implement; prioritize simplicity and usability 1, 5
- Do not assume one-size-fits-all; explicitly address age-specific modifications within each protocol 2
- Never implement protocols without concurrent staff education and ongoing reinforcement 1
Transition of Care 1:
- Establish discharge processes with large-font instructions for geriatric patients 1
- Provide follow-up for at-risk patients within 24 hours (preferably in-person) 1
- Coordinate with home health services and conduct home-safety assessments when indicated 1
- Communicate risk assessment results to case management for admitted patients 1
Standardization Across Systems
For multi-hospital systems 1, 2:
- Implement protocols across all facilities while reflecting individual diagnostic capabilities and treatment preferences 1
- Recognize that statewide variation exists (21 states have mandatory protocols, 17 have model protocols) 2
- Consider centralized or regionalized approach to create and maintain full set of evidence-based guidelines to optimize resources 5, 8