Evaluating Complex Medical Patients: A Structured Framework
For complex patients, implement a systematic assessment using the Geriatric 5Ms framework (Mind, Mobility, Medications, Matters Most, Multicomplexity) combined with comprehensive disease and treatment interaction analysis, coordinated through a multidisciplinary team approach. 1
Initial Assessment Framework
1. Mind Domain - Start Here
Begin by evaluating cognitive and psychological status, as this fundamentally influences all other assessment domains and treatment decisions 1:
- Screen for cognitive impairment using validated tools (Mini-Cog has 76% sensitivity, 89% specificity for dementia) 1
- Assess for delirium (acute cognitive change) versus dementia (chronic decline) versus depression 2
- Evaluate decision-making capacity for informed consent, medication adherence, and advance care planning 1
- Screen for depression and anxiety, which commonly co-occur with cognitive decline and affect treatment adherence 2
Critical pitfall: Cognitive impairment directly affects the patient's ability to participate in shared decision-making and self-management - missing this undermines all subsequent care planning 1.
2. Comprehensive Disease and Treatment Interaction Assessment
Document all active diagnoses with severity grading and functional impact 1:
- Record all known conditions in the electronic medical record with current laboratory results 1
- Assess disease severity and impact on quality of life and daily functioning 1
- Identify medication-related problems including interactions, adverse effects, adherence issues, and prescribing cascades 1
- Evaluate both prescription medications and over-the-counter supplements/herbs 1
Assess treatment burden - the cumulative effect of managing multiple conditions on the patient's daily life 1:
- Quantify time spent on healthcare activities (appointments, medication administration, monitoring) 1
- Identify difficulties with treatment regimen administration 1
- Evaluate mental health impact and effect on general wellbeing 1
3. Mobility and Fall Risk Assessment
Evaluate functional status and fall risk systematically 1:
- Assess gait speed, balance, and strength 1
- Screen for fall history (falls are the most common injury mechanism in elderly, with 10-30% developing polytrauma) 2
- Evaluate frailty status - frailty predicts outcomes better than chronological age and affects approximately 25% of persons ≥85 years 2
- Assess activities of daily living (ADL) independence 2
4. Medication Review - High Priority
Conduct structured medication reconciliation at least annually, more frequently with hospitalizations 1:
- Review risk-benefit ratio of each medication 1
- Identify potential drug-drug and drug-disease interactions 1
- Assess for prescribing cascades (treating side effects with additional medications) 1
- Evaluate adherence barriers and unmet therapeutic needs 1
- Deprescribe systematically - older adults account for >700,000 emergency visits annually for adverse drug events 2
Critical pitfall: Polypharmacy significantly increases mortality risk and hospitalization - systematically review for deprescribing opportunities at every encounter 2.
5. What Matters Most - Patient Values and Goals
Elicit patient preferences, values, and meaningful health outcome goals 1:
- Use patient-centered communication with active listening and open-ended questions 1
- Explore personal values, aims, and priorities regarding treatment 1
- Address medical, psychological, emotional, social, spiritual, and cultural needs 1
- Assess health literacy and numeracy to tailor communication 1
- Discuss prognosis and advance care planning preferences 1
The treatment plan must align with what the patient values most - autonomy and quality of life are primary goals in complex patients, not disease cure 2.
6. Multicomplexity Assessment - Social Determinants
Evaluate how multiple chronic conditions intersect with social factors 1, 2:
- Living situation: Independent versus assisted living, caregiver presence 2
- Financial resources: Ability to afford medications and treatments 1
- Social support: Family involvement, social isolation (significant mortality predictor) 2
- Healthcare access: Transportation, insurance coverage, language barriers 1
- Health literacy: Ability to understand and implement treatment recommendations 1
7. Clinical and Functional Status
Perform targeted clinical assessment 1:
- Evaluate chronic pain management 1
- Assess nutritional status (unintended weight loss >5% in 6 months defines malnutrition) 2
- Screen for incontinence 1
- Evaluate vision and hearing 1
- Assess hydration status (impaired thirst mechanisms increase dehydration risk in elderly) 2
8. Healthcare Utilization Patterns
Review previous healthcare contacts and coordination 1:
- Document all healthcare professionals involved in care 1
- Identify uncoordinated care and communication gaps 1
- Review recent hospitalizations, emergency visits, and care transitions 1
- Assess uptake and effectiveness of existing care plans 1
Multidisciplinary Team Coordination
Assemble a coordinated interdisciplinary team 1:
- Primary care physician as care coordinator 1
- Relevant subspecialists based on conditions 1
- Pharmacist for medication optimization 1
- Nurse care manager 1
- Dietitian for nutritional assessment 1
- Physical/occupational therapist for functional assessment 1
- Mental health professional for cognitive/psychological support 1
- Social worker for resource coordination 1
The patient must be an active participant in the team - shared decision-making is essential, not optional 1.
Risk Stratification for Intensive Management
Identify patients requiring intensive multidisciplinary intervention 1:
- Multiple uncontrolled chronic conditions 1
- Recent unplanned hospitalizations or emergency visits 1
- Polypharmacy (≥5 medications) with adherence problems 1
- Cognitive impairment affecting self-management 2
- Frailty or significant functional decline 2
- Limited social support or health literacy barriers 1
- High treatment burden affecting quality of life 1
Documentation and Care Planning
Create a comprehensive, accessible care plan 1:
- Document all diagnoses with severity and functional impact 1
- List all medications with indications and monitoring requirements 1
- Record patient goals and preferences 1
- Identify care team members and their roles 1
- Establish monitoring schedule and follow-up intervals 1
- Share plan across all providers and with patient/family 1
Critical pitfall: Failing to document and communicate the comprehensive assessment across the care team leads to fragmented care and adverse outcomes 1.
Ongoing Monitoring and Reassessment
Reassess systematically at regular intervals 1: