Initial Management of an Agitated 16-Year-Old Male
Begin immediately with verbal de-escalation techniques while maintaining safety, and if pharmacologic intervention becomes necessary, use a benzodiazepine (lorazepam 0.05-0.1 mg/kg) for suspected intoxication or an antipsychotic (haloperidol 5-10 mg IM) for psychiatric causes, but always attempt non-coercive verbal engagement first. 1
Immediate Safety and Assessment Priorities
Environmental and Staff Safety Measures
- Maintain two arms' length distance from the patient to respect personal space and reduce perceived threat 1
- Remove potential weapons from the environment or ensure close monitoring if safety-proofing is not possible 1
- Staff should remove neckties, stethoscopes, and secure long hair before any intervention 1, 2
- Ensure an unobstructed exit path for both patient and staff 1
Rapid Medical Screening
- Perform point-of-care glucose testing immediately as hypoglycemia is rapidly reversible and potentially fatal 2
- Obtain vital signs to identify fever, tachycardia, hypertension, or respiratory compromise that may indicate specific etiologies 2
- Assess for signs of intoxication or withdrawal (alcohol, cocaine, stimulants) as these require specific management approaches 1, 2
Verbal De-Escalation: First-Line Intervention
Core Communication Strategies
Designate one or limited staff members to interact with the patient to avoid confusion and further agitation 1
- Use a calm demeanor with visible, unclenched hands and avoid confrontational body language (hands on hips, arms crossed, directly facing the patient—instead stand at an angle) 1
- Introduce yourself and staff, orient the patient to the setting, and reassure them you will help 1
- Use simple language and concise sentences, as agitated patients may be impaired in processing information 1
- Allow adequate time for the patient to process information and respond 1
Therapeutic Engagement Techniques
- Identify the patient's goals and expectations: "What helps you at times like this?" 1
- Use active listening to convey that what they said is heard and valued: "Tell me if I have this right..." 1
- Build empathy by agreeing or agreeing to disagree: "What you're going through is difficult" 1
- Set clear limits with non-punitive consequences: "Safety comes first. If you're having a hard time staying safe, we will..." 1
- Offer realistic choices to help the patient regain control and feel like a partner in the process 1
Environmental Modifications
- Create a calming environment with decreased sensory stimulation 1
- Modify or eliminate triggers of agitation (argumentative family member, long wait times) 1
- Consider involving a child life specialist to help calm the adolescent 1
Pharmacologic Intervention: When Verbal De-Escalation Fails
Decision Algorithm Based on Suspected Etiology
For suspected intoxication or medical causes:
- First-line: Benzodiazepines 1, 2
- Lorazepam 0.05-0.1 mg/kg PO/IM/IV (preferred agent) 2, 3
- Onset: 5-15 min IV, 15-30 min IM, 20-30 min PO 1, 2
- Duration: 6-8 hours 1
- For severe cases, consider adding a first-generation antipsychotic 1
For suspected psychiatric causes:
- Mild to moderate agitation: Either benzodiazepine or antipsychotic 1
- Severe agitation: Antipsychotic preferred 1
- Haloperidol 5-10 mg IM for adolescents/adults 2
- Onset: 10-20 min IM, 45-60 min PO 2
- Higher risk of extrapyramidal symptoms but less sedating 1
For unknown etiology:
- Give a dose of benzodiazepine or antipsychotic 1
- Consider a dose of the other medication if the first dose is not effective 1
Specific Medication Considerations
Lorazepam advantages:
- No active metabolites 3
- Reliable intramuscular absorption 3
- Preferred for alcohol withdrawal, cocaine intoxication, and substance-related agitation 2, 3
- No extrapyramidal symptoms 1
Haloperidol considerations:
- "High-potency" typical antipsychotic with less sedation but more extrapyramidal symptoms 1
- May be combined with lorazepam for severe agitation in older adolescents (>16 years) 2
Alternative agents:
- Atypical antipsychotics (risperidone, olanzapine, ziprasidone) may have fewer short-term side effects than haloperidol 4
- Midazolam for very rapid onset when needed 2, 3
Critical Contraindications and Monitoring
Medication Contraindications
- Avoid benzodiazepines in patients with respiratory compromise 1, 2
- Avoid antipsychotics in anticholinergic delirium or intoxication 2
- Use benzodiazepines with extreme caution in elderly patients due to increased risk of cognitive impairment and falls 3
Essential Monitoring
- Monitor vital signs, level of sedation, and respiratory status closely after medication administration 2
- Watch for respiratory depression, especially with IV lorazepam 2
- Monitor for extrapyramidal symptoms with antipsychotics 2
- Have artificial ventilation equipment available 2
Physical Restraints: Last Resort Only
Physical restraints should be reserved as a last resort when verbal de-escalation and pharmacologic interventions have failed and the patient poses imminent danger 2
- Physical restraints are associated with persistent psychological distress, blunt chest trauma, aspiration, respiratory depression, and asphyxiation leading to cardiac arrest 5
- Chemical restraints have been shown to be less physically traumatizing to patients 5
- After any involuntary intervention, debrief with the patient to explain why it was necessary, ask for their perspective, and review alternative strategies 1
Common Pitfalls to Avoid
- Do not use multiple staff members talking to the patient simultaneously, as this confuses and further agitates 1
- Avoid bargaining or deception with the patient 1
- Do not assume dangerousness based on race or culture 1
- Avoid directly facing the patient in an aggressive posture 1
- Do not skip the verbal de-escalation step and proceed directly to chemical or physical restraint unless there is imminent danger 1, 6